Product Image Zoom Gowebbaby for Shopify

Product Image Zoom Gowebbaby

Nice Zoom Effects on Product Detail Page

Rating

3.7

feedback

21

Reviews

chart

#2,682

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    14%
  • Less than a month
    24%
  • Less than a year
    38%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are quite mixed, with some users praising the app's functionality and customer support, while others have faced issues with the app not working properly and poor customer service. Positive themes include easy installation, good zoom effects, and helpful support. On the other hand, negative themes revolve around the app not working on certain themes, slow response times from customer service, and difficulties in uninstalling the app.

Highlights

Mixed reviews with praise for functionality and customer support
Issues with app not working on certain themes
Positive feedback on easy installation and good zoom effects
Negative experiences with slow customer service response times
Difficulties in uninstalling the app

Rating Breakdown

  • 5
    62% (13 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    29% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 10, 2018

App is OK, but it stopped working at some point and the customer service was not much help, I ended up fixing it myself- I'm having another problem right now, it's been hours since I emailed them, still waiting...

Store

MUCA

Using app

Almost 5 years

Total reviews

2

Average rating

3.5

5 / 5 Share

July 20, 2018

Worth every penny!! Support was extremely helpful when setting up and I haven't had a problem yet but in this technology world I'm sure it's coming LOL, but at least I know gowebbaby will definately be there to help if it does.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 27, 2018

Nice App. And exactly what we are looking for.

Using app

17 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 12, 2017

This is by far the worst app and company I have had to deal with in Shopify. Every single other app has great customer service. The zoom doesn't work on more than half of the products on my site. And on the products it does work on, its BARELY even a zoom. We've been going back and forth for over a month. They never fix anything.. it takes them DAYS to reply to an email, if they actually do. I have repeatedly asked that they just uninstall it and I'll find something else. NO REPLY. Next, I'll just contest the charges with Shopify and my credit card. Its funny how they can always make sure I am charged though.. that they can handle.

Using app

About 1 month

Total reviews

3

Average rating

2.3

5 / 5 Share

Oct. 31, 2017

Like the zoom options and good support.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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