Product Image Zoom Gowebbaby
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the zoom feature of the app, especially for showcasing intricate details like zippers, flowers, and stitching on clothing items. However, the negative reviews highlight issues with the app's functionality and poor customer service. Users reported that the zoom feature did not work on some products, and even when it did, the zoom was not satisfactory. Additionally, there were complaints about slow response times from customer service, with some users having to resolve issues on their own after not receiving timely assistance.
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App is OK, but it stopped working at some point and the customer service was not much help, I ended up fixing it myself- I'm having another problem right now, it's been hours since I emailed them, still waiting...
This is by far the worst app and company I have had to deal with in Shopify. Every single other app has great customer service. The zoom doesn't work on more than half of the products on my site. And on the products it does work on, its BARELY even a zoom. We've been going back and forth for over a month. They never fix anything.. it takes them DAYS to reply to an email, if they actually do. I have repeatedly asked that they just uninstall it and I'll find something else. NO REPLY. Next, I'll just contest the charges with Shopify and my credit card. Its funny how they can always make sure I am charged though.. that they can handle.
I really love how the Zoom shows off my very niche clothing line. With this you can see the zippers, the flowers the special stitching. Excellent App!
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