All reviews

Rating Breakdown

  • 5
    91% (42 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (46)
Review RSS Feed Review RSS Feed

3 / 5 Share

July 12, 2023

can some one help me .... we used this app for long time , now the images show in small images , i sended various emails, no one says anithing , can some one explain what its happens ? shopify dont do anithing ?

Store

POLYVIZ

Using app

11 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review. We noticed that you uninstalled the application four days before you left the review. Our application no longer affects your store. If you are still interested in using our application please install it and contact us at: [email protected] if you need assistance.

1 / 5 Share

May 4, 2023

BE CAREFUL!! This App broke our entire Store!! We tried to get this app to work but it is constantly breaking our website. We paid for a few months and now had to uninstall it to avoid further damage

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I tried to find email from you but it looks we didn't get any support ticket from you. In case of any issues it's enough to disable the app and let us know about the issue. We resolve tickets quickly. We think that cooperation is the key here that benefits everyone. Please let us know what was the issue as the client satisfaction is the most important thing for us. Please consider updating the review as we didn't even had a chance to help you. Kind regards, Magda

5 / 5 Share

Dec. 22, 2022

I needed a code change to work with my custom video gallery. They were friendly and quickly helped me!! This is a great app that does exactly what I need. Nice animation to the photo changes too!

Using app

3 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for the amazing review! It's much appreciated. Kind regards, Magda

5 / 5 Share

Oct. 19, 2022

I need some customization in the product gallery in my website .Great support is provided by the gravity software team . I am really thankful for this kind help from gravity team . I really like their prompt support . Great appreciation from my end to gravity software team

Store

MD®

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2022

We have used this app for several years now and the support has always been flawless. Great Customer Service Always on point!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Incredible Adam. He helps me a lot with current theme problem. Very unique in term of quality ! Thanks a lot

Store

OWEN

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Great app with amazing customer service. They answered to my query really fast and solved it immediately. Thanks!

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

May 23, 2022

We've been using this app for a while are happy with it. The support is also excellent whenever we have something to optimize. Recommended. Update: We're still using the app and very happy with the support and new features.

Store

Mockins

Using app

Almost 3 years

Total reviews

11

Average rating

5.0

4 / 5 Share

Aug. 6, 2021

Great customer support! Style options are a little limited but appreciated how fast they got back to me!

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 3, 2021

This app is easy to install and works great. Perfect for stores that require detailed images of products. Awesome support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 22, 2021

Critical error on mobile. All product images disappear after click to zoom image and then close it by the X button. All images still disappear when trying to reload the page. After uninstalling the app, the problem still occurred. Please try to fix this issue.

Using app

16 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Hi, The review was left 9 minutes ago. We are here to assist you with resolving the issue. I've sent an access request to your theme. Please approve it for us and we will check the problem for you.

5 / 5 Share

May 27, 2021

Great app with interesting features. The negative point is a not very friendly backend but super support make the difference in positive!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2021

Highly recommend. Currently on the Brooklyn theme, and this allows for the product pages to be much more user-friendly and visually appealing than it would've been without the app. Easy to install and customize certain aspects, even for someone with no technical knowledge. Furthermore, customer support was very quick and thorough.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 4, 2021

Amazing support. I had been having some zoom issues with my themes mobile gallery that the theme developer did not want to fix. So added this app as a solution. It seemed to have some issues due to my themes mobile gallery. When I reached out they fixed this right away and communicated back and forth several times. Not always the case with apps so I was impressed.

Using app

About 8 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 5, 2021

I used this app to have arrow navigation to switch between product images. Excellent support provided!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

A great alternative to the boring out-of-the-box Shopify gallery. Amazing, personal support as well helping to integrate with other apps. Would recommend!

Store

Hausful

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

The app provided the functionality we needed. We required some stylistic changes but the developer provided excellent and prompt assistance.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

The app did exactly what I was looking for! Incredible looking gallery on our product page. Also contacted support for some help on layout and Adam responded quickly and helped me out with what I needed. Amazing!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

I have been using it for 6months, works really well. I recently started using it to its full potential, I wish I did that before. So many thing you can customize! Thanks

Using app

8 months

Total reviews

10

Average rating

4.7

5 / 5 Share

May 16, 2020

Adam and Co. are A+!!! I needed an adjustment and he was there immediately to assist and resolve!!!

Store

Brushee

Using app

4 months

Total reviews

4

Average rating

5.0