All reviews

Rating Breakdown

  • 5
    91% (113 ratings)
  • 4
    3% (4 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

July 12, 2023

can some one help me .... we used this app for long time , now the images show in small images , i sended various emails, no one says anithing , can some one explain what its happens ? shopify dont do anithing ?

Store

POLYVIZ

Using app

--

Total reviews

2

Average rating

4.0

1 / 5 Share

May 4, 2023

BE CAREFUL!! This App broke our entire Store!! We tried to get this app to work but it is constantly breaking our website. We paid for a few months and now had to uninstall it to avoid further damage

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I tried to find email from you but it looks we didn't get any support ticket from you. In case of any issues it's enough to disable the app and let us know about the issue. We resolve tickets quickly. We think that cooperation is the key here that benefits everyone. Please let us know what was the issue as the client satisfaction is the most important thing for us. Please consider updating the review as we didn't even had a chance to help you. Kind regards, Magda

5 / 5 Share

Dec. 22, 2022

I needed a code change to work with my custom video gallery. They were friendly and quickly helped me!! This is a great app that does exactly what I need. Nice animation to the photo changes too!

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the amazing review! It's much appreciated. Kind regards, Magda

5 / 5 Share

Oct. 19, 2022

I need some customization in the product gallery in my website .Great support is provided by the gravity software team . I am really thankful for this kind help from gravity team . I really like their prompt support . Great appreciation from my end to gravity software team

Store

MD®

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2022

I had serious damage in my code, I tried several product galleries apps and this one just blew my mind and saved me 10-12 hours of developer! Superb!

Using app

About 2 months

Total reviews

6

Average rating

4.0

5 / 5 Share

March 10, 2022

We have used this app for several years now and the support has always been flawless. Great Customer Service Always on point!

Using app

About 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 5, 2022

Toujours un message d'erreur qui s'affiche. Donne une mauvaise présentation de mes produits et impossible de faire quelconque modification.

Using app

About 2 months

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your review. As far as I can see the application charge hasn't been approved and the app wasn't even activated for your store. In your message you mentioned that the application gives a bad presentation of your products. The app wasn't even activated for your store so it didn't work with your product pages at all. We can check the problem with the error reported. If you are still interested in using the app please install it again and contact our support team at [email protected] . We will do our best to help you to set up the app.

5 / 5 Share

Nov. 15, 2021

Great app with great support. Very intuitive and easy to use. It offers a few different styles of displaying product images. I love it so far.

Using app

About 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 15, 2021

Incredible Adam. He helps me a lot with current theme problem. Very unique in term of quality ! Thanks a lot

Store

OWEN

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great app! Everything works really simple. The customer service is great! They reacted very fast and solved my problem perfectly!

Store

Tenddly

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Great app with amazing customer service. They answered to my query really fast and solved it immediately. Thanks!

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 25, 2021

Absolutely blown away by the great support we received, highly recommend, very useful app that helps to display your products in a clean and brilliant way.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Great app with wonderful support, always quick to help if I have any questions / issues. Would recommend for any store

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

great gallery, so easy to use, excellent support, well worth the price. Greatly improves the standard shopify product gallery.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

We had a minor cosmetic bug and they fixed it within 12 hours. Works great, has tons of options, and has amazing support.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2022

We've been using this app for a while are happy with it. The support is also excellent whenever we have something to optimize. Recommended. Update: We're still using the app and very happy with the support and new features.

Store

Mockins

Using app

About 3 years

Total reviews

11

Average rating

5.0

4 / 5 Share

Aug. 6, 2021

Great customer support! Style options are a little limited but appreciated how fast they got back to me!

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 3, 2021

This app is easy to install and works great. Perfect for stores that require detailed images of products. Awesome support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 22, 2021

Critical error on mobile. All product images disappear after click to zoom image and then close it by the X button. All images still disappear when trying to reload the page. After uninstalling the app, the problem still occurred. Please try to fix this issue.

Using app

16 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Hi, The review was left 9 minutes ago. We are here to assist you with resolving the issue. I've sent an access request to your theme. Please approve it for us and we will check the problem for you.

5 / 5 Share

May 27, 2021

Great app with interesting features. The negative point is a not very friendly backend but super support make the difference in positive!

Using app

Over 1 year

Total reviews

4

Average rating

5.0