All reviews

Rating Breakdown

  • 5
    91% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 98% (64)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 3, 2023

The concept is fantastic, however that being said… the app is pretty much useless. The app comes with no support and requires you to hire a Shopify Expert to install the app. Once the app is installed it does not function, it just shows “loading..” it never actually loads the information.

Using app

6 months

Total reviews

7

Average rating

2.7

Developer Reply

We had an issue with receiving support tickets. This should be resolved now. Could you please reach out to [email protected]?

5 / 5 Share

March 11, 2026

Quick support and reliable!

Store

kapok

Using app

Over 5 years

Total reviews

10

Average rating

4.5

Developer Reply

Hi there, I'm sorry that you are having trouble getting in touch with the support team. We understand the installation instructions might be a bit confusing at the moment. To resolve this, we're currently working on adding an automated installation system. In the meantime, we indeed rely on our users to place the code snippet into the template themselves. However, if you encounter any other issues with the app, please do reach out!

5 / 5 Share

Sept. 6, 2022

Have had a fantastic experience working with this app developer- We have a very difficult set of requirements for our how our inventory is displayed on the front end of our site and Thomas has gone above and beyond (and still is). Thanks team :)

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2022

Thank you Tom! Only thing better then the app is your customer service!! ive tried a few other apps for this need before and some where over complicated and just lack basic "common sense" style functions that you nailed! I had issues with my theme not supporting and Tom fixed it with no hassle and was super prompt!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review, appreciate it! good luck with your store, and if you need anything else, just let me know!

5 / 5 Share

March 16, 2022

This app is so useful for those who have more than one location! The support is wonderful. They helped us upgrade the app and integrate it into our store! Highly recommended!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

We have warehouses in separate countries and this app is perfect for showing customers where each product will ship from. After a change in configuration we had a minor problem getting the stock levels to show but the developer was extremely responsive (friendly too!) and fixed the problem in absolutely no time. Definitely recommend this app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

I had a technical issue and reached out to the support team for help. I received speedy message back from a support agent who quickly, kindly, and efficiently helped solve my exact problem. The solution seems like it will work perfectly which is the most important thing - but I was also just really impressed by how patient and nice the agent was. 5 star support.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

I installed it recently but the support has been very good and we think it's going to be great for the store.

Using app

24 days

Total reviews

3

Average rating

4.3

2 / 5 Share

Sept. 10, 2021

Contrary to many reviews here, the support we received was minimal and slow. We weren't able to get any customisation work done due to the development team being 'fully booked' for the foreseeable future. A pity as I think the app is otherwise pretty nifty. Nathan

Using app

5 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, Thanks for your review. I have built this app with it's specific features and have been offering it for over 2 years, adding new features by all feedback we get. Unfortunately some requests are really custom requests which is not a one size fits all solution and will require custom work which is also dependent on the specific theme you are using.. Since we are only a team of 4, working on adding new features to our apps and improving the overall experience we try to be clear to every customer with requests. If we can do it within 30 minutes we will always do it, but when it takes 3-4 hours of work minimum we need to plan for it and send a custom offer. we are always happy to brief any in house developers and offer support that way, to decrease your wait time.

5 / 5 Share

July 20, 2021

Unreal app, great service and vital if you are selling with a couple of locations. Looking forward to customising this further with Tom and the team!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

July 14, 2021

App itself is fine. There is no support. Developers did not read my email and asked me to explain the problem again then took a month to reply to my email.

Using app

Over 1 year

Total reviews

4

Average rating

3.3

Developer Reply

Hi there, I have no idea what went wrong here, did I reply to your email? we are available daily on live chat, and try to help everyone as soon as possible, however we can only help you if we have the needed information, so if anyone asked for an explanation then I expect we did not have enough information to help you. If you have any questions you can email me directly on [email protected]

5 / 5 Share

June 30, 2021

Wouldent live without this app, when you have several storage locations! Love it - and the support is amazing!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

This app provides a great solution for our store to customize inventory rules based on customer tags.

Store

Toad&Co

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

Support was very helpfull and he customized the app for me! It works perfect. I love this app and my customers really appreciate it!

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Amazing support just incredible! Thank you guys for your quick response and going above and beyond for us. Not only did you respond right away but you assisted me in making the changes needed and also identified a way to improve the appearance of our options on the product webpage. To say I'm impressed would be an understatement. Thank you!!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Started exploring this app late this evening, and I had a question around 00:30 and Thomas helped me till 01:30 in the night on a friday, and did exactly what I expected!!! What a service, and the app works great!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

This app works perfectly, just as described & Tom's support is first class. A must for stores with multiple locations

Store

Flask

Using app

7 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Good help from the supportdesk, the app is what we are looking for. Recommend the app to use for your shop.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

The support I received has been incredible! They have helped me every step of the way to ensure this app runs smooth and effective on our site. I would highly recommend this app to anyone!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

This is a great app backed with unreal support. I've made many additions and have been able to customise the appearance so it seamlessly integrates with our store. Thankyou for all the help! 10/10 would recommend

Using app

7 days

Total reviews

3

Average rating

5.0