All reviews

Rating Breakdown

  • 5
    86% (49 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (2 ratings)
  • 1
    11% (6 ratings)

Reviews with Text

  • 98% (56)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 10, 2021

Contrary to many reviews here, the support we received was minimal and slow. We weren't able to get any customisation work done due to the development team being 'fully booked' for the foreseeable future. A pity as I think the app is otherwise pretty nifty. Nathan

Using app

5 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, Thanks for your review. I have built this app with it's specific features and have been offering it for over 2 years, adding new features by all feedback we get. Unfortunately some requests are really custom requests which is not a one size fits all solution and will require custom work which is also dependent on the specific theme you are using.. Since we are only a team of 4, working on adding new features to our apps and improving the overall experience we try to be clear to every customer with requests. If we can do it within 30 minutes we will always do it, but when it takes 3-4 hours of work minimum we need to plan for it and send a custom offer. we are always happy to brief any in house developers and offer support that way, to decrease your wait time.

5 / 5 Share

July 20, 2021

Unreal app, great service and vital if you are selling with a couple of locations. Looking forward to customising this further with Tom and the team!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

July 14, 2021

App itself is fine. There is no support. Developers did not read my email and asked me to explain the problem again then took a month to reply to my email.

Using app

Over 1 year

Total reviews

4

Average rating

3.3

Developer Reply

Hi there, I have no idea what went wrong here, did I reply to your email? we are available daily on live chat, and try to help everyone as soon as possible, however we can only help you if we have the needed information, so if anyone asked for an explanation then I expect we did not have enough information to help you. If you have any questions you can email me directly on [email protected]

5 / 5 Share

June 30, 2021

Wouldent live without this app, when you have several storage locations! Love it - and the support is amazing!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

This app provides a great solution for our store to customize inventory rules based on customer tags.

Store

Toad&Co

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

Support was very helpfull and he customized the app for me! It works perfect. I love this app and my customers really appreciate it!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Amazing support just incredible! Thank you guys for your quick response and going above and beyond for us. Not only did you respond right away but you assisted me in making the changes needed and also identified a way to improve the appearance of our options on the product webpage. To say I'm impressed would be an understatement. Thank you!!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Started exploring this app late this evening, and I had a question around 00:30 and Thomas helped me till 01:30 in the night on a friday, and did exactly what I expected!!! What a service, and the app works great!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

This app works perfectly, just as described & Tom's support is first class. A must for stores with multiple locations

Store

Flask

Using app

7 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

Good help from the supportdesk, the app is what we are looking for. Recommend the app to use for your shop.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

The support I received has been incredible! They have helped me every step of the way to ensure this app runs smooth and effective on our site. I would highly recommend this app to anyone!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

This is a great app backed with unreal support. I've made many additions and have been able to customise the appearance so it seamlessly integrates with our store. Thankyou for all the help! 10/10 would recommend

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

EXCELLENT, AWESOME! I never write reviews, but this app really deserves it. very customizable and very useful. great job!

Store

Frøens

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Aug. 3, 2020

This is the app that I have been hunting for. Shows the stock numbers of my multiple physical stores and fully recommend if you also have offline stores too. This should be in MUST HAVE APP. AAA+++

Using app

1 day

Total reviews

4

Average rating

4.5

Developer Reply

Thanks!

5 / 5 Share

July 21, 2020

Awesome app - has helped our customers understand out inventory availability; and Thomas has been a great help in regards to setup.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2022

NEW updated: Got troubles with other apps but this app's support is great in helping me resolve the issue. Very happy to continue using this app for over a year now. Absolutely essential app for businesses of multiple locations online and off. Great support and responsive.

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

May 8, 2020

Great app but fantastic customer service. We had an issue with the app working on mobile but within hours of my complaint, the issue was resolved!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Absolutely top notch customer support. After unsuccessfully dealing with countless apps this was a great relief. Something as simple as adding product inventories shouldn't have me pulling my hair out. Customer service with most apps is decent but this was over and beyond any I had dealt with before. I added the app, got into a little snag, clicked contact us, within a minute I was reached out to by the developer who told me they would handle it. Within a couple minutes the setup was done and I was even sent images of the end result to confirm it met my expectations. I was in need of slightly bigger text and "Yes no Problem" was the response, another minute went by and I was all setup ready to go. Sounds like I am being paid to say this actually maybe I will reach out for a little kick back but absolutely the best app experience I have had on Shopify. Developer well done and I wish you all the best.

Using app

39 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2020

Tom helped me to set this up and when I started to have conflicts with my theme later he was super quick to help me get this fixed. He identified the error and fixed it within minutes. Tom really does know his app!

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

April 24, 2020

Thomas is the best. Top notch. Best shopify solution for in-store pickup, not even close. Highly recommend

Using app

About 1 year

Total reviews

4

Average rating

5.0