Rating

5.0

feedback

1,180

Reviews

chart

#46

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    30%
  • Less than a month
    23%
  • Less than a year
    25%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support agents like Rossie, Jane, and David who were quick, efficient, and helpful in resolving issues. Customers appreciated the app's ease of use and customization options. The support team was commended for being responsive, patient, and going above and beyond to ensure a smooth experience for users. However, there was one negative review mentioning a marketing discount issue that was not honored, highlighting a potential area for improvement in communication and transparency.

Highlights

Positive customer support experiences with specific mentions of helpful support agents like Rossie, Jane, and David
Ease of use and customization options of the app
Responsive and dedicated support team going above and beyond for users
One negative review mentioning a marketing discount issue that was not honored

Rating Breakdown

  • 5
    95% (1,124 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (1,069)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Great features, super easy to use, and great support

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Quick help when I had an issue! Thank you Wendy.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

¡Great service and fast response!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

This is great app, and super quick and effective for support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Great customer service!

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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