All reviews

Rating Breakdown

  • 5
    94% (665 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 19, 2024

The support team is phenomenal. The app's concept is great but has a few bugs to start with. However all bugs fixed quickly with the amazing support team. Thanks!

Using app

--

Total reviews

11

Average rating

4.9

4 / 5 Share

Nov. 15, 2024

A little issue at the start where the labels arent showing on my collection pages. I am being helped now and hope to have it fixed soon

Using app

44 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 14, 2024

Very fast and good support. They let you change and make your own labels for free!

Using app

About 3 hours

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 12, 2024

Answered right away, quite helpful. Having a technical issue with the labels on my collection pages.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 26, 2024

Just getting started and ran into some compatibility issues with my team. Wendy (support) and Duke (dev) helped me out in minutes! Would have given 5 stars if it would work out of the box.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 25, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 21, 2023

The app works well, customer service is amazing and very fast to help.

Using app

9 days

Total reviews

5

Average rating

4.8

4 / 5 Share

May 10, 2023

Easy to use and good support. .

Using app

About 5 hours

Total reviews

5

Average rating

4.4

4 / 5 Share

Feb. 1, 2023

Quick reply to fix the problem Responsive and friendly chat team, you can communicate any time. Thanks

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 10, 2022

Easy to setup labels and they work pretty well on site. There are a few features that are not available however the support team is very responsive and helpful with specific requests. Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi RealRooms! Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much! If you ever need help or have any customization requests, please don't hesitate to reach out. We're always here. from DECO Team <3

4 / 5 Share

Oct. 13, 2021

Prompt, helpful support, but I've had to ask they to help push through our tags every time we add a new tag.

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your words! 😊 We will keep working harder to make it a better app.

4 / 5 Share

Aug. 18, 2021

It is a very easy-to-use interface, and the support team is always available to assist. For instance, we had issues with the layout of our labels on the web design, and the support team instantly resolved it. Bravo, keep it up!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review 😊 If you still need our help, please don't hesitate to let us know.

4 / 5 Share

June 14, 2019

Hello! This app works really well I just noticed that with my latest theme update, the labels get hidden behind the product image on a product page (fine on a collection page). Is there a way to fix this?

Using app

About 7 years

Total reviews

1

Average rating

4.0

Developer Reply

Dear Sir, Could you email us at [email protected] so we can fix and support you? Thank you so much

4 / 5 Share

Jan. 8, 2019

The app worked perfectly on the PDP right away. It wasn't working on my Collection pages however so I contacted Support and they got back to me very quickly and fixed the issue. Works great now.

Using app

4 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Jan. 30, 2018

More sophisticated than rival apps offering similar services

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 2, 2018

Overall, the app is very good. It achieves its purpose of helping put labels / stickers onto products and collections, for things like "on sale", or "out of stock". The one bad thing is, the UX/UI is a bit confusing, so it took a bit of effort to get the outcome I wanted. However, the SecomApp team was very helpful and responsive by email and ensured that all my questions were answered and even helped directly apply changes to my store, so their service made up for the bad app design.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 26, 2017

Very useful app! Easy to use! Great addition to my site.Looking forward for your other apps. Thank you Secomapp!

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2019

A slight delay in working on our initial request, but once we started communicating, Louis was responsive and very helpful in fixing our issues. Everything seems to be working fine now.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 7, 2016

It's a very good app, does what you need. I just think it's a bit over priced at $40 a month sadly

Using app

17 days

Total reviews

8

Average rating

4.4

4 / 5 Share

Sept. 17, 2016

Pretty good app.... not for me though as I only have 12 products in my store.

Store

Ocha Co

Using app

18 minutes

Total reviews

19

Average rating

4.6