All Care Shop review for BSS: Product Labels & Badges
Sept. 17, 2024
An employee of the company persistently contacted me, urging me to delete or change my one-star review after my initial frustrations with the app. They reached out via email, WhatsApp, and even called me directly, which I found rather unusual and somewhat uncomfortable, especially given how easy it is to switch to another app. Originally, the app caused issues, breaking both my homepage and product page, leading me to uninstall it. However, after giving it a second chance, the app worked well, and I am currently using the free plan. Despite the app’s eventual functionality, my initial negative experience and the follow-up behavior from the company left a lasting impression.
Dear All Care Shop team, We're truly sorry to hear about your experience. 😢 We’re ready to assist with any issues, but we noticed that we didn’t receive a support request before you uninstalled the app. We want to make things right for you and ensure everything works smoothly for your store. We’ve already sent you an email with a request to assist you further. Could you please check your inbox and reply at your earliest convenience? We’re here to help and resolve any concerns. Looking forward to your response at [email protected] or via our Live Chat.
