All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2024

App works very well, i had a small issue and their team was very helpful and quick.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Consiglio a tutti questa app, la sto utilizzando per il mio e-commerce ed e veramente facile da usare e super comoda, ringrazio anche i ragazzi dell'assistenza che hanno provveduto a sistemare, in tempi rapidissimi, un problema di visualizzazione nel mio negozio!!! CONSIGLIATISSIMA!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 21, 2023

The app works well, customer service is amazing and very fast to help.

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 15, 2023

easy to navigate and extremely supportive customer assistance

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Using app

6 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

The options of ready-to-use labels are great and nice-looking! The app is easy to set-up and as soon as I needed the support team, they replied very fast and were very helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Julie was very helpful and the tech team was super fast. Thank you so much.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Rossie was very helpful and professional. She helped me fix an issue in a timely manner.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Perfect support! Both quick response and fix.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Dear Sophies.dk, Thank you so much for your generous feedbacks! We're truly delighted to hear that you are enjoying our app: DECO and our team. Rest assured that we will continue to improve so that we can support you promptly through the live-chat when you have any concerns, or issues. if you have any other concerns, we're always available to support you. 🥰 Thank you once again for being one of our treasured merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

May 17, 2024

*Update 1/20/2024: Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled. Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that. Orig: (a couple of months ago) Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues. Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue. As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 11, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

I recommend this app highly, they have a great support team!

Using app

About 16 hours

Total reviews

5

Average rating

4.0

5 / 5 Share

Dec. 8, 2023

Extremely Responsive support. App achieves your exact needs. Very pleased

Store

Butan

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

A really refined app. You can tell its well designed and coded. This is coming from another dev so consider it high praise! Support was also excellent and resolved our issue.

Using app

6 months

Total reviews

7

Average rating

4.3

Developer Reply

Hi Beyond Polish, Thank you so much for taking your time to leave us such a generous feedback! It's truly an honor for us to hear that you have a good experience in DECO and that the design and the code work perfectly on your store! 🥰 Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels! Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Dec. 7, 2023

Great app, if anything goes wonky, Julie is right there to help get it fixed. Incredible customer service makes this app the best! Exactly what I need for my tiny little shop.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Byrdhouse Designs, Thank you so much for your kind words! It's truly a great honor for us to hear that you are enjoying our app: DECO and our support team, especially for Julie. On behalf of Julie, we sincerely thank you for your feedbacks! We will continue to improve so when you have any concerns, we can support you in time through the live-chat. 🥰 Thank you once again for choosing DECO and being one of our treasured merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Dec. 7, 2023

Excellent app, easy to use and great support from the team!

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 5, 2023

Crap. Nothing appeared over product using newest 2.0 shopify theme Craft.

Using app

19 minutes

Total reviews

3

Average rating

2.0

Developer Reply

Hi Hop Juice Growlers team, I tested on the theme Craft 12.0.0 version, and the label is showing well on both the collection and product pages. For proof, you can see my test store: https://julie-deco-test-01.myshopify.com/. The password is "julie". Perhaps you use product filters or other Shopify apps, and their CSS code overwrote DECO label code. This leads to the product label not showing. However, our technical team has the ability to fix this issue. We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need. Best regards, Julie DECO Team

5 / 5 Share

Dec. 5, 2023

Brilliant app, really helps a lot with notifying customers when new products are about to be released

Store

SWAMP

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi SWAMP, Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO and that you are notified when a new label has just been published. We will continue to develop and improve so it can be more time-saving for you and other merchants to create and publish labels. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🪴

5 / 5 Share

Dec. 5, 2023

Super helpful staff - very quick response time and an easy to navigate app

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.

Developer Reply

Dear レイジースーザン オンラインストア, Thank you so much for your kind words! We're thrilled to hear that you are enjoying our app: DECO and that the smoother operation can be beneficial for you. It's great to know that the updates and adjustments have met your needs perfectly. We will continue to improve so when you have any concerns, we can support you in time through the live-chat. 🥰 Thank you once again for choosing DECO! Rossie I DECO team 🌹🌹🌹