All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

Perfect support! Both quick response and fix.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Dear Sophies.dk, Thank you so much for your generous feedbacks! We're truly delighted to hear that you are enjoying our app: DECO and our team. Rest assured that we will continue to improve so that we can support you promptly through the live-chat when you have any concerns, or issues. if you have any other concerns, we're always available to support you. šŸ„° Thank you once again for being one of our treasured merchants! Rossie I DECO team šŸŒ¹šŸŒ¹šŸŒ¹

5 / 5 Share

May 17, 2024

*Update 1/20/2024: Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled. Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that. Orig: (a couple of months ago) Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues. Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue. As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 11, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

I recommend this app highly, they have a great support team!

Using app

About 16 hours

Total reviews

5

Average rating

4.0

5 / 5 Share

Dec. 8, 2023

Extremely Responsive support. App achieves your exact needs. Very pleased

Store

Butan

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

A really refined app. You can tell its well designed and coded. This is coming from another dev so consider it high praise! Support was also excellent and resolved our issue.

Using app

6 months

Total reviews

7

Average rating

4.3

Developer Reply

Hi Beyond Polish, Thank you so much for taking your time to leave us such a generous feedback! It's truly an honor for us to hear that you have a good experience in DECO and that the design and the code work perfectly on your store! šŸ„° Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels! Once again, thank you for being one of our beloved merchants! Rossie I DECO team šŸŒ¹šŸŒ¹šŸŒ¹

5 / 5 Share

Dec. 7, 2023

Great app, if anything goes wonky, Julie is right there to help get it fixed. Incredible customer service makes this app the best! Exactly what I need for my tiny little shop.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Byrdhouse Designs, Thank you so much for your kind words! It's truly a great honor for us to hear that you are enjoying our app: DECO and our support team, especially for Julie. On behalf of Julie, we sincerely thank you for your feedbacks! We will continue to improve so when you have any concerns, we can support you in time through the live-chat. šŸ„° Thank you once again for choosing DECO and being one of our treasured merchants! Rossie I DECO team šŸŒ¹šŸŒ¹šŸŒ¹

5 / 5 Share

Dec. 7, 2023

Excellent app, easy to use and great support from the team!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Brilliant app, really helps a lot with notifying customers when new products are about to be released

Store

SWAMP

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi SWAMP, Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO and that you are notified when a new label has just been published. We will continue to develop and improve so it can be more time-saving for you and other merchants to create and publish labels. Once again, thank you for being one of our beloved merchants! Rossie I DECO team šŸŒ¹šŸŖ“

5 / 5 Share

Dec. 5, 2023

Super helpful staff - very quick response time and an easy to navigate app

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear ćƒ¬ć‚¤ć‚øćƒ¼ć‚¹ćƒ¼ć‚¶ćƒ³ ć‚Ŗćƒ³ćƒ©ć‚¤ćƒ³ć‚¹ćƒˆć‚¢, Thank you so much for your kind words! We're thrilled to hear that you are enjoying our app: DECO and that the smoother operation can be beneficial for you. It's great to know that the updates and adjustments have met your needs perfectly. We will continue to improve so when you have any concerns, we can support you in time through the live-chat. šŸ„° Thank you once again for choosing DECO! Rossie I DECO team šŸŒ¹šŸŒ¹šŸŒ¹

5 / 5 Share

Dec. 4, 2023

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Easy to use with a lot of features. Experienced some minor problems, but they were solved within no time with the help of the support team. Keep up the great work!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi CREATE by Ana Johnson, Thank you so much for your kind words! It's truly delighted for us to hear that you find feature are easy to use and our team can be able to help you sort the issue out. Thank you so much! šŸ„° We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team šŸŒ¹šŸŒ¹šŸŒ¹

5 / 5 Share

Dec. 6, 2023

Great Support!! They answered me quite quickly, and also I could talk to them in real-time through their that. Now I don't have a problem showing label on my website.

Store

AVLGEAR

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear AVLGEAR, Thank you so much for your generous words! It's truly a pleasure for us to hear that you are enjoying our app: DECO and our support team. We will continue to improve so when you have any concerns, we can support you promptly through the live-chat. if you have any other concerns, we're always available to support you. šŸ„° Thank you once again for choosing DECO and being one of our treasured merchants! Rossie I DECO team šŸŒ¹šŸŒ¹šŸŒ¹

5 / 5 Share

Nov. 30, 2023

Top klantenservice!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 29, 2023

Great app, Rossie was very helpful. Badges looked great

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great Customer support by Rossie!

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Amazing service

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0