All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2023

App didn't show on our website initially but the customer service team fixed it in 10 mins. Super responsive and quick to act. Can't wait to continue using this app!

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi LA GROTTA COLLECTIVE, Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO and that you our support team can assist you in time within 10 minutes. We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.🥰 Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 24, 2023

Great app and customer care!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Great service! We had a problem with the app in the middle of BFCM and they fixed it within 15 mins. Thanks again

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Easy to use and navigate, support team quick, efficient and very helpful, overall great app and great experience.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Julie was very helpful when we were having issues of our labels onsite.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Superb service, Julie and the tech team resolved my issue promptly and the label options are great!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Helpdesk is excellent and quick, app has everything you need!

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great experience, was very fast in helping me out!

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Very easy and great customization. Support was very quick and accommodating. Thanks!

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 22, 2023

Excellent support, the team will create labels for you if you ask them! Highly recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Leonessa Gold, Thank you so much for your kind words! It's truly an honor for us to hear that you enjoy our services and DECO! 🥰 Be assured that we have a template gallery so you can choose from that to create your own, or we can help you. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🪴

5 / 5 Share

Nov. 22, 2023

Rossie is awesome at helping out :)

Using app

Over 7 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Colombani, Thank you so much for sparing your time to leave us such a generous feedback! It's truly delighted for us to hear that you have a positive experience in DECO and that I can be help you in time. Thank you so much! 🥰 We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 21, 2023

Thank you Rossie and the whole team for fixing my issue. It was corrected within 10 minutes from the time I contacted tech support! That is A+++++ service!

Using app

Over 7 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Tee for the Soul, Thank you so much for your kind words! It's truly delighted for us to hear that you have a great time in DEC! For me, It's also a big honor for me to hear that I can be able to help you sort the issue out! 🥰 Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient for you and other merchants! Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴

5 / 5 Share

Nov. 20, 2023

Helpful !!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 19, 2023

very good and efficient tool and having online team to fix problem quickly. thats good

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Excellent app and support. I recommend it!!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

the app is alright, but the customer service is god tier. thank you so much Julie. GOAT customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Rossie gave us excellent customer service and the app was easy to set up.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Great app with helpful & quick response rate.

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Boutique Camping Thank you so much for your kind words! It's truly an honot for us to hear that our team can be able to help you sort the issue out. 🥰 We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹