All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2023

From first install I hade some requirements that weren't met out the box, but after reaching out to support they developed and implemented a solution within hours. Now they have implemented a new feature ("Stacked Labels") that solves so many issues for users wanting to have multiple labels in the same possition stacked according to several rules. Haven't seen that anywhere else! The app performs better than expected, and customer service is out of this world. Can not recommend this app enough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi cykelland team, Thank you so much for sharing your positive thoughts! It brings us immense joy to hear that you had a wonderful time with DECO and our team can be able to assist you! Regarding "Stacked Labels", this is a new launched feature of us, so we really appreciate every bit of your feedbacks. Thank you! 🥰 Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient services for you and other merchants! Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴

5 / 5 Share

Oct. 25, 2023

The app works great and the customer service team was quick to fix an issue I was having.

Store

Coverly

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Fantastic customer service from Rossie. Quick and efficient, all I could ask for. Product is easy enough to set up and does exactly what it says. I'd recommend.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great support team.

Store

Shaam

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Very useful app and works very good

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Nice and pleasant to use interface but also the support was fantastic. Quick to review and help us get it working on our template.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Diffney Menswear, Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. Thanks again for being our customer! Rest assured that we will try our best to be a better assistant to you every day! Rossie | DECO Team 😊🌼

5 / 5 Share

Oct. 19, 2023

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Great app and wonderful customer service!! Rossie was so super supportive and communicative!! I couldn't display the label onto my website, and Rossie quickly identified the problem and worked hard to fix it! Thank you so much, Rossie!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

ho avuto problemi nella creazione della label per i prodotti e sono stato assistito in modo impeccabile finchè il problema non è stato risolto, customer service molto efficente

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

amazing customer service from Rossie! i installed the free plan to try using the product labels on a few of my skus. They weren't showing up properly so i reached out for help and within 24 hours it was fixed and looking great! So responsive - highly recommend.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

So far so great! CS is responsive and thorough - app is easy to install and the ready-to-use badges are pretty great! Definitely loving this app so far; I also find it is very fairly priced, esp. compared to some other apps! Looking forward to using it further and hopefully seeing a conversion lift.

Store

onewith

Using app

3 months

Total reviews

20

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

was having some issue with integrating the app with a section page builder i was using and in less than 10 mins it was fixed.. Customer service Top Tier.. DEFINATELY RECOMMEND............................ Thanks to Julie & the Tech Team..

Store

My Store

Using app

9 days

5 / 5 Share

Oct. 6, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Good application and great technical support.

Store

MYMAME

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

This app was really easy to install and setup. I contacted support when I needed help and they responded right away and solved the issue. I do recommend.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Amazing support got the label working super fast

Using app

27 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!

Store

KESTAN

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kestan, We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! 😊 If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Thanks again for choosing us! DECO Team

5 / 5 Share

Sept. 21, 2023

This is the second store I've used DECO for, and I absolutely love them! The nicest and quickest, most helpful team. Does what it is supposed to, for sure, Thank you Julie so much!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ash Lash, We're truly honored and delighted that you're loving DECO for the second time around! 🌟 Our team is thrilled to receive such positive feedback, and we're especially grateful for your shoutout to Julie. We're here to make sure everything works smoothly for you, and it's fantastic to hear that we're delivering on our promises. If you ever need anything else or have more stores to set up, you know we're just a message away. Thanks again for your support and trust! Warm regards, DECO Team