All reviews

Rating Breakdown

  • 5
    97% (1,376 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 91% (1,299)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2025

Fast and efficient communicated with Rossie, and problem solved in just 3min. Incredible app and customer service !

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

David helped me with so much care, I appreciate it!! So far this app and the support has been great.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

best app and support team :D

Using app

38 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 19, 2025

Great support. Loving this app so far.

Using app

4 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 17, 2025

Es muy útil y tienen un chat para ayudarte y son muy rapidos

Using app

About 14 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 16, 2025

I had some trouble activating the DECO app in my Shopify theme, but the support representative was absolutely amazing. She was super friendly, clear, and took the time to walk me through everything step by step. Thanks to her patience and expertise, everything works perfectly now. You don’t come across customer service like this very often truly outstanding!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Jane was very quick and helpfull

Store

IGEN

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

A Jane foi muito atenciosa e empática ao entender a minha necessidade. Não mediu esforço pra acionar quem precisava acionar e resolver. Parabéns pela celeridade e cordialidade..

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Great experience with customer support. Great app & great help. Highly recommend.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Rose responded rapidly and resolved my issue.

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

rose and kieran were super speed when the were supporting me actually a good app i wan use and see for long time any way the customer support is superb

Using app

31 minutes

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Our problem was solved quickly and efficiently. Helpful customer service,

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

This Support team is very quick and resolves my problem, iam very impressed, thank you so much.

Store

Crystal

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Fantastic! Quick turnaround, friendly support, and the labels/badges look great on our store. Couldn’t ask for better service.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Very satisfied with this app I just installed. The previous app I was using gave us a lot of loading issues, while with DECO everything seems smooth. Easy set up, very good support and a lot of interesting features. Thank you!

Using app

About 21 hours

Total reviews

6

Average rating

3.5

5 / 5 Share

Oct. 8, 2025

Awesome app- by far the more intuitive and organized without compromising the shopify code. Works great on Shopify 2.0. Nice and friendly interface to set the labels and badges with plenty options of customization, suited all my needs in matter of minutes from scratch. Awesome support, super friendly Rossie answered so promptly and fool-proof explained- how- to solve every request. Thanks!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Prompt support and with an actual human, which is rare these days! Thank you, Hannah.

Using app

About 2 months

Total reviews

1

Average rating

5.0