All reviews

Rating Breakdown

  • 5
    96% (1,075 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (1,020)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2024

The customer service was amazing. Rossie help me a lot on how to solve the issue. Thank you so much! :)

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Rossy was very helpful regarding the app; she knew her job well and was very helpful with some suggestions. Your associate was accommodating I would give her 5 stars

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Awesome work and support thank you team deco

Using app

About 1 hour

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 7, 2024

Terrible app. Didnt say anything about max 20 for free version.

Store

urmods

Using app

9 minutes

Total reviews

5

Average rating

1.6

Developer Reply

Hi Harald, We would like to express our heartfelt thank you for your feedback! Your valuable and insightful feedback help us identify areas where we need to improve, from that improved to better meet the expectations of you and our esteemed merchant partners.💖 We mentioned this on the pricing plan page in-app, but to help you and other merchants can have a better understanding, we immediately took action to update the pricing information in our app listing If you're willing to come back, we will try our best to assist and serve you better.🙆 Kind regards, Rossie DECO team 🌹

5 / 5 Share

Aug. 7, 2024

Excellent support! The team is always helpful and responds quickly, especially Rossie. This app works perfectly for us—exactly what we need.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

I recently had the pleasure of working with an app helper " Rossie "who assisted me in creating labels for my products and collections. She was incredibly helpful throughout the process, demonstrating a deep understanding of the platform and providing clear, concise guidance. Her expertise and friendly support made the task effortless and efficient. I highly recommend her services to anyone looking to optimize their Shopify store!

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2024

Easy to use and great customer support

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Great supprt Rossie has been helpful, solved my problem very quickly.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

Great app, also I had issues working late at midnight. I was able to get a fast response with great customer service from Rosie. She guided me through my issues step-by-step. I also love the badges that they have. This is a must have app for any e-commerce that’s trying to grow and look, professional

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

Great customer service from Rossie in helping me get it set up. So good for those that are not technical to have that kind of service. Good library of badges and labels to choose from. Thanks again, Rossie!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

Rossie, the very kind support person acted promptly on my issue and fixed in a very short time. app have a great functionality and usability. easy to use and well recommended.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2024

Good customer support. I got some problem for the app . Chat with customer services (Rossie) and she quickly responded in second and solve all my problems. It is at midnight. Great App and good Customer Services.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Have been using app's functionality for around the year now, it works perfectly fine almost every time, sometimes we have little issues with how labels displayed but support team very prompt and so fur has been able to solve everything in a mutter or 15 minutes. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your precious time with us and your kind feedback, GearUp team!👑🫶🌸✨🎊 We're thrilled to hear that the app has been serving you well over the past year. We're always here to help, just ping us in the live-chat if you have any concerns, and it's great to know our support team has been able to resolve any issues promptly. Your recommendations mean the world to us! Thanks!🌟 Best regards, Rossie🌹

5 / 5 Share

Nov. 3, 2025

Great customer service and a nice app. Helped me fix some issues and they did it fast and well.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 10, 2024

Rossie's service was great and she solved my problem very efficiently.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2024

This is an excellent app for product labels and callouts. However, the fast and proactive support from Rossie is impressive! I highly recommend it!

Store

ilabb

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2024

Great customer service. Product is easy to use as well.

Using app

23 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 4, 2024

I had an great experience with the Deco Shopify app, thanks to Rossie. She was incredibly helpful, guiding me through my issues with clarity and efficiency. Rossie quickly found a resolution and made the whole process seamless. Her support was exceptional, and she ensured that all my concerns were addressed promptly. Highly recommend the Deco app and Rossie for their excellent service!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2024

solid app, plenty of options to configure as you need it, good support very responsive

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

works flawlessly, little hiccup while setting up but thanks to Rossie from support team everything works great. would recommend 10/10

Using app

About 1 hour

Total reviews

7

Average rating

4.4