All reviews

Rating Breakdown

  • 5
    96% (1,019 ratings)
  • 4
    2% (26 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 92% (970)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2023

The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear レイジースーザン オンラインストア, Thank you so much for your kind words! We're thrilled to hear that you are enjoying our app: DECO and that the smoother operation can be beneficial for you. It's great to know that the updates and adjustments have met your needs perfectly. We will continue to improve so when you have any concerns, we can support you in time through the live-chat. 🥰 Thank you once again for choosing DECO! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Dec. 1, 2023

Easy to use with a lot of features. Experienced some minor problems, but they were solved within no time with the help of the support team. Keep up the great work!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi CREATE by Ana Johnson, Thank you so much for your kind words! It's truly delighted for us to hear that you find feature are easy to use and our team can be able to help you sort the issue out. Thank you so much! 🥰 We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Dec. 6, 2023

Great Support!! They answered me quite quickly, and also I could talk to them in real-time through their that. Now I don't have a problem showing label on my website.

Store

AVLGEAR

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Dear AVLGEAR, Thank you so much for your generous words! It's truly a pleasure for us to hear that you are enjoying our app: DECO and our support team. We will continue to improve so when you have any concerns, we can support you promptly through the live-chat. if you have any other concerns, we're always available to support you. 🥰 Thank you once again for choosing DECO and being one of our treasured merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 29, 2023

Great app, Rossie was very helpful. Badges looked great

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great Customer support by Rossie!

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Amazing service

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

App didn't show on our website initially but the customer service team fixed it in 10 mins. Super responsive and quick to act. Can't wait to continue using this app!

Using app

12 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi LA GROTTA COLLECTIVE, Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO and that you our support team can assist you in time within 10 minutes. We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.🥰 Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 24, 2023

Great app and customer care!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Great service! We had a problem with the app in the middle of BFCM and they fixed it within 15 mins. Thanks again

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Easy to use and navigate, support team quick, efficient and very helpful, overall great app and great experience.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Julie was very helpful when we were having issues of our labels onsite.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Superb service, Julie and the tech team resolved my issue promptly and the label options are great!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Helpdesk is excellent and quick, app has everything you need!

Using app

23 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great experience, was very fast in helping me out!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Very easy and great customization. Support was very quick and accommodating. Thanks!

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 22, 2023

Rossie is awesome at helping out :)

Using app

Over 7 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Colombani, Thank you so much for sparing your time to leave us such a generous feedback! It's truly delighted for us to hear that you have a positive experience in DECO and that I can be help you in time. Thank you so much! 🥰 We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens. Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹

5 / 5 Share

Nov. 21, 2023

Thank you Rossie and the whole team for fixing my issue. It was corrected within 10 minutes from the time I contacted tech support! That is A+++++ service!

Using app

Over 7 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi Tee for the Soul, Thank you so much for your kind words! It's truly delighted for us to hear that you have a great time in DEC! For me, It's also a big honor for me to hear that I can be able to help you sort the issue out! 🥰 Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient for you and other merchants! Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴

5 / 5 Share

Nov. 20, 2023

Helpful !!

Using app

33 minutes

Total reviews

2

Average rating

4.0