All reviews

Rating Breakdown

  • 5
    96% (1,327 ratings)
  • 4
    2% (31 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (1,249)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2024

Rossie, the very kind support person acted promptly on my issue and fixed in a very short time. app have a great functionality and usability. easy to use and well recommended.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 17, 2024

Good customer support. I got some problem for the app . Chat with customer services (Rossie) and she quickly responded in second and solve all my problems. It is at midnight. Great App and good Customer Services.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Have been using app's functionality for around the year now, it works perfectly fine almost every time, sometimes we have little issues with how labels displayed but support team very prompt and so fur has been able to solve everything in a mutter or 15 minutes. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your precious time with us and your kind feedback, GearUp team!👑🫶🌸✨🎊 We're thrilled to hear that the app has been serving you well over the past year. We're always here to help, just ping us in the live-chat if you have any concerns, and it's great to know our support team has been able to resolve any issues promptly. Your recommendations mean the world to us! Thanks!🌟 Best regards, Rossie🌹

5 / 5 Share

Nov. 3, 2025

Great customer service and a nice app. Helped me fix some issues and they did it fast and well.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 10, 2024

Rossie's service was great and she solved my problem very efficiently.

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2024

This is an excellent app for product labels and callouts. However, the fast and proactive support from Rossie is impressive! I highly recommend it!

Store

ilabb

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2024

Great customer service. Product is easy to use as well.

Using app

23 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 4, 2024

I had an great experience with the Deco Shopify app, thanks to Rossie. She was incredibly helpful, guiding me through my issues with clarity and efficiency. Rossie quickly found a resolution and made the whole process seamless. Her support was exceptional, and she ensured that all my concerns were addressed promptly. Highly recommend the Deco app and Rossie for their excellent service!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2024

solid app, plenty of options to configure as you need it, good support very responsive

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

works flawlessly, little hiccup while setting up but thanks to Rossie from support team everything works great. would recommend 10/10

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 15, 2024

Their customer service and dev team (my support (Sam) & our dev (Duke)) was so patient responsive and and helpful. I recommend this app. It does require a bit of experience with web development, but not developer level. Their developers were able to log into my account as collaborators and repair any bugs we had. I recommend them for a very novice small business operator which is what we are. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Linda was super quick at answering me and super helpful. Great app with great customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback, Rachel! 🌟 I am really thrilled to hear that I could assist you in a manner of time. In DECO, your satisfaction is our top priority, and we're delighted that you're happy with the badges and our app. Your recommendation means the world to us! 😊🎉 Best regard, Rossie🌹

5 / 5 Share

June 25, 2024

Great app to create labels and banners, easy to customize and re design to suit my website (www.qualityhairbylawlar.com) . Rossie has always been very helpful with my customizations- she goes above and beyond to ensure all my colors align and even offers suggestions as well.....thank you Rossie..

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely feedback, Funmi ! 🌟 I’m really happy to hear that I could help to save your time. At DECO, your satisfaction is our top priority, and we're delighted that you’re pleased with the badges and our app. We will try our best to keep the app and services much better and easier for you and other merchants 😊🎉 Best regards, Rossie 🌹

5 / 5 Share

June 20, 2024

The app is easy to navigate and to set up. Gives a lot of possibilities to customize the look and placement of labels. Customer support is pretty quick and very helpful

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

June 19, 2024

Very easy to use, and the support is fast and friendly! 5 stars!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2024

Great working app, works better for SEO than other options. And if you'd ever need help, Rossie will be there more than happy to help with any issues you run into. Will never switch back to another app :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2024

Uso y funcionalidad maravillosa, el equipo me ayudó en todo momento a solucionar unos problemas

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Great Support, Rossie helped me a lot.

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 7, 2024

Had an issue with the labels not showing. After speaking to Rossie, they were able to identify the issue was due to some coding and fix it while we were still chatting... Excellent service. It's such a handy and easy to use app. Made my life much easier!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2024

Labels were not showing properly and I reached out to Rossie. 5 minutes later everything was fixed and they were really kind. Loving working with such a great support fixing problems in a matter of a few minutes

Using app

2 months

Total reviews

7

Average rating

5.0