All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (1,018)
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5 / 5 Share

Dec. 9, 2025

Really helpfull and very responsive!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

(Rossie + our technical guy- Kieran)vey helpful

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Rossie was quick with support and very helpful!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

really nice, Tina was really great & she supported me with my issue and fixed my issue right away

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

About 15 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 5, 2025

Amazing app with alot of designs and really good customer support, Highly recommend.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

カスタマーサポートがしっかりしていてとてもよかったです。

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great app and even better support, would recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

The customer service team is great. Jane helped to get the fix done quickly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Very helpful and quick to solve problems!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Rossie was an awesome tech support, resolved my banner issue in minutes. Much appreciated, did I mention I was working at 10pm at night too?! Looks like they have 24/7 support. :)

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Great chat service!!!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

So supportive of our inquiries. Lovely communication

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Customer Support at Deco is extremely convenient and reliable. I had communicated with a representative name Rossie and she respond immediately along with addressing/ fixing the issue. I feel comfortable knowing Deco is willing to help with unforseen technical discrepancy.

Store

1784

Using app

About 13 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 2, 2025

Incredible app with an incredible customer service team, they would respond in seconds to help fix any issues I had. Highly recommend.

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Amazing Support by Jane! This app is fantastic, but the support is even better! I needed a custom feature to display labels on all product variant images, and Jane helped me get it done within an hour. The technical team is very fast and efficient. Highly recommended for anyone looking for professional product labels!

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Wendy was very helpful and quickly arranged the stylish label to appear on the product page

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great customer service!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great support, we had an issue with our theme that was resolved within minutes. Jane was extremely responsive and helpful.

Using app

12 days

Total reviews

1

Average rating

5.0