DECO Product Labels & Badges
Elevate sales with product labels, product badges & countdown
Rating
5.0
feedback
1,287
chart
#39
All reviews
Review RSS Feed
May 17, 2024
*Update 1/20/2024: Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled. Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that. Orig: (a couple of months ago) Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues. Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue. As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D
Dec. 11, 2023
Dec. 7, 2023
A really refined app. You can tell its well designed and coded. This is coming from another dev so consider it high praise! Support was also excellent and resolved our issue.
Hi Beyond Polish, Thank you so much for taking your time to leave us such a generous feedback! It's truly an honor for us to hear that you have a good experience in DECO and that the design and the code work perfectly on your store! š„° Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels! Once again, thank you for being one of our beloved merchants! Rossie I DECO team š¹š¹š¹
Dec. 7, 2023
Great app, if anything goes wonky, Julie is right there to help get it fixed. Incredible customer service makes this app the best! Exactly what I need for my tiny little shop.
Dear Byrdhouse Designs, Thank you so much for your kind words! It's truly a great honor for us to hear that you are enjoying our app: DECO and our support team, especially for Julie. On behalf of Julie, we sincerely thank you for your feedbacks! We will continue to improve so when you have any concerns, we can support you in time through the live-chat. š„° Thank you once again for choosing DECO and being one of our treasured merchants! Rossie I DECO team š¹š¹š¹
Dec. 5, 2023
The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Dear ć¬ć¤ćøć¼ć¹ć¼ć¶ć³ ćŖć³ć©ć¤ć³ć¹ćć¢, Thank you so much for your kind words! We're thrilled to hear that you are enjoying our app: DECO and that the smoother operation can be beneficial for you. It's great to know that the updates and adjustments have met your needs perfectly. We will continue to improve so when you have any concerns, we can support you in time through the live-chat. š„° Thank you once again for choosing DECO! Rossie I DECO team š¹š¹š¹
Dec. 1, 2023
Easy to use with a lot of features. Experienced some minor problems, but they were solved within no time with the help of the support team. Keep up the great work!
Hi CREATE by Ana Johnson, Thank you so much for your kind words! It's truly delighted for us to hear that you find feature are easy to use and our team can be able to help you sort the issue out. Thank you so much! š„° We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO. Once again, thank you for being one of our beloved merchants! Rossie I DECO team š¹š¹š¹
Dec. 6, 2023
Great Support!! They answered me quite quickly, and also I could talk to them in real-time through their that. Now I don't have a problem showing label on my website.
Dear AVLGEAR, Thank you so much for your generous words! It's truly a pleasure for us to hear that you are enjoying our app: DECO and our support team. We will continue to improve so when you have any concerns, we can support you promptly through the live-chat. if you have any other concerns, we're always available to support you. š„° Thank you once again for choosing DECO and being one of our treasured merchants! Rossie I DECO team š¹š¹š¹
Nov. 27, 2023
Nov. 24, 2023
App didn't show on our website initially but the customer service team fixed it in 10 mins. Super responsive and quick to act. Can't wait to continue using this app!
Hi LA GROTTA COLLECTIVE, Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO and that you our support team can assist you in time within 10 minutes. We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.š„° Once again, thank you for being one of our beloved merchants! Rossie I DECO team š¹š¹š¹
Nov. 24, 2023
Great service! We had a problem with the app in the middle of BFCM and they fixed it within 15 mins. Thanks again
Nov. 7, 2024
Easy to use and navigate, support team quick, efficient and very helpful, overall great app and great experience.
Nov. 23, 2023