All reviews

Rating Breakdown

  • 5
    96% (1,076 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (1,021)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2022

Smart Product Labels is a very good app with many impressive features. The app support team is very helpful and responsive and always give a helping hand if you get stuck with any issue. Highly recommended!

Using app

Almost 5 years

Total reviews

8

Average rating

4.0

Developer Reply

Hi Tokyobay, Thank you for your kind word <3 It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. from DECO Team

5 / 5 Share

April 22, 2022

Es una aplicación increíble y el soporte es muy bueno tuve un detalle y ellos en menos de 4hrs lo resolvieron. ¡100% recomendable!

Store

Cocoisa

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cocoisa, Your review really made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you. It's our pleasure to serve you. Have a wonderful day!

5 / 5 Share

March 3, 2022

Great app and very easy to confiurate. The support team is always ready to support and response very quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Argentina Dev, Thank you so much for taking the time to share your thoughts. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers! DECO Team with love

5 / 5 Share

Feb. 11, 2022

Great app with many useful features The support team is always enthusiastic when we need support Good service quality

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Excelent Support! the will answer you super fast!, Super app recomendation, the bet label app that i hace tried

Store

Tryp

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Tryp, Thank you for your kind words <3 It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. DECO Team with love :]

5 / 5 Share

Jan. 10, 2022

Best app on SHopify, hands down. They ALWAYS help within 10-15 minutes of a request...and fix the problem every time. AMAZING!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Fortune And Glory! Thank you for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying our app <3 It fills us with pride to know that our service is valued by your store. We strive to be the best we can be every day! from DECO Team

5 / 5 Share

Nov. 12, 2021

good support and good work product label nice application and Really good app thank you all team smart product labels

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review. ❤️ Thank you for choosing us to work with!

5 / 5 Share

Oct. 28, 2021

Really good app, works as intended and without any trouble. The support is fast, reliable and helpful aswell

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Our application still has shortcomings but we always try our best to make it work better. Thank you for motivating us with your 5-star review! 😍

5 / 5 Share

March 9, 2023

Doesn't seem to be any support during EU business hours. Simple problems can take a few days to get resolved because of the time difference.. Updated 9th March 2023: The new version of the app is much better and reliability is great. Support requests also answered quickly.

Using app

About 3 years

Total reviews

12

Average rating

4.8

Developer Reply

We are sorry for the late response due to the different timezone we have. 🙁 We tried to solve the issue as fast as we could. About your other request, we could not set it because it will affect our whole codings. We hope you sympathize.

4 / 5 Share

Oct. 13, 2021

Prompt, helpful support, but I've had to ask they to help push through our tags every time we add a new tag.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your words! 😊 We will keep working harder to make it a better app.

5 / 5 Share

Sept. 6, 2021

I would highly recommend this app, it works great and it's super easy to use and implement. Makes adding labels a breeze!

Store

Tubz UK

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We are happy that you are happy. 😍

4 / 5 Share

Aug. 18, 2021

It is a very easy-to-use interface, and the support team is always available to assist. For instance, we had issues with the layout of our labels on the web design, and the support team instantly resolved it. Bravo, keep it up!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the review 😊 If you still need our help, please don't hesitate to let us know.

5 / 5 Share

April 10, 2021

The app does its thing, and when I had an issue with it they fixed it for me in a timely manner. Happy for now.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We sincerely appreciate your feedback! We are happy when you are happy. Please keep in touch with us to get further assistance anytime you need. 😍

5 / 5 Share

March 12, 2021

Very content with the Product Labels app and if you need help, they have an extremely competent and serviceminded support team.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your words 😊 Also, thank you for being patiently waiting for our settings. We always do our best to make our customers satisfied with our services.

5 / 5 Share

March 10, 2021

Functionality of the app is good. I did require some assistance from their team and once support got back to me they were responsive and helpful.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

You made our day! 🥰 Thank you so much for your feedback!

1 / 5 Share

Feb. 5, 2021

Customer support = 0. I've sent tons of emails to ask for help because some labels do not appear, no answer.

Using app

About 2 years

Total reviews

12

Average rating

4.5

Developer Reply

We are sorry for this unhappy experience and thank you for reminding us because somehow we haven't received the notification of your given access. We have immediately fixed the issue for you and mailed you back. Please double-check and let us know if there is anything else you need us to set. Again, we are deeply sorry and hope you sympathize. Thank you.

5 / 5 Share

Dec. 14, 2020

super easy app to use. Even when the label was not positioned in a way that I wanted on my page, the tech support team was super responsive and quickly made the adjustment for us. Will definitely continue using the service!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review 😊. We will keep working hard to make our app better. Whenever you need help from us, don't hesitate to contact us!

5 / 5 Share

Nov. 30, 2020

We use this app for our sale banners. There have been a few issues with conflicts between our store theme and this app, but their support team was fast in fixing it.

Store

MezeHub

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using our app!

5 / 5 Share

Nov. 25, 2020

Didn't work on the Impulse template at first, emailed the developper and he/she fixed it. Works as advertised now.

Using app

24 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! I really appreciate your review. We are continuously striving to serve you better.

5 / 5 Share

Aug. 25, 2020

Very useful app to highlight promotions, pre-orders and sales with product labels. Required some assistance with the label display and it was dealt with very promptly and efficiently.

Using app

Over 2 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for leaving a 5-star review! We're glad to know that you enjoyed your experience with our app.