All reviews

Rating Breakdown

  • 5
    94% (678 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

Aug. 18, 2024

Rosie was fantastic with her support and helping me create the perfect label for my store. She designed it and edited it on the spot. Fanastic support!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Rossie has helped us through! Great admirable support! This company is gonna be real big sooon

Store

Inkarto

Using app

About 1 month

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 13, 2024

Their support was excellent and response time which is so appreciated. The issue was fixed quickly. So far wonderful app!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Really helpful app and Rosie really took the time to show me everything step by step. She made sure it looked exactly how I pictured it in my head!

Store

Lavina

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The customer service was amazing. Rossie help me a lot on how to solve the issue. Thank you so much! :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Rossy was very helpful regarding the app; she knew her job well and was very helpful with some suggestions. Your associate was accommodating I would give her 5 stars

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Awesome work and support thank you team deco

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Excellent support! The team is always helpful and responds quickly, especially Rossie. This app works perfectly for us—exactly what we need.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

I recently had the pleasure of working with an app helper " Rossie "who assisted me in creating labels for my products and collections. She was incredibly helpful throughout the process, demonstrating a deep understanding of the platform and providing clear, concise guidance. Her expertise and friendly support made the task effortless and efficient. I highly recommend her services to anyone looking to optimize their Shopify store!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2024

Easy to use and great customer support

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Great supprt Rossie has been helpful, solved my problem very quickly.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

Great app, also I had issues working late at midnight. I was able to get a fast response with great customer service from Rosie. She guided me through my issues step-by-step. I also love the badges that they have. This is a must have app for any e-commerce that’s trying to grow and look, professional

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

Great customer service from Rossie in helping me get it set up. So good for those that are not technical to have that kind of service. Good library of badges and labels to choose from. Thanks again, Rossie!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2024

Customer service is the best! Had our issue fixed in less than a 1hr

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2024

I recently started using the DECO Product Badges app, and I couldn't be happier with my experience. The app is user-friendly and offers a fantastic selection of vibrant, high-quality badges that have significantly enhanced my product presentations. I also want to give a special shoutout to Rossie, who provided exceptional customer service. I had a minor issue with the app, and Rossie went above and beyond to resolve it promptly. Her professionalism and dedication to ensuring customer satisfaction truly stood out. It's not often you encounter such helpful and friendly service. Thank you, DECO, and especially Rossie, for making my experience so positive. I highly recommend the DECO Product Badges app to anyone in need of reliable, high-quality badge solutions.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 25, 2024

Rossie, the very kind support person acted promptly on my issue and fixed in a very short time. app have a great functionality and usability. easy to use and well recommended.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2024

Thank you Rossie for quickly solving my issue with badges not showing up, everything looks great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

A recommendation from another merchant led me to download DECO. I have to say it really is the best and most convenient solution for creating great badges. For people who a) are not necessarily technically gifted or b) just want to save time, DECO is a great solution. Special thanks to Rossie for her unique support. I must say I've had a few support calls and received a lot of nice support but Rossie is by far number 1 - very friendly and very quick with information + screenshots etc. 5/5 definite recommendation

Store

VS WILD

Using app

About 2 months

Total reviews

8

Average rating

4.1

5 / 5 Share

July 17, 2024

Good customer support. I got some problem for the app . Chat with customer services (Rossie) and she quickly responded in second and solve all my problems. It is at midnight. Great App and good Customer Services.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Have been using app's functionality for around the year now, it works perfectly fine almost every time, sometimes we have little issues with how labels displayed but support team very prompt and so fur has been able to solve everything in a mutter or 15 minutes. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your precious time with us and your kind feedback, GearUp team!👑🫶🌸✨🎊 We're thrilled to hear that the app has been serving you well over the past year. We're always here to help, just ping us in the live-chat if you have any concerns, and it's great to know our support team has been able to resolve any issues promptly. Your recommendations mean the world to us! Thanks!🌟 Best regards, Rossie🌹