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The amount of work you need to put in blocking Swimwear showing up with Vitamin C search .. Why?
Thank you for this feedback. Swimwear showing up in a Vitamin C search shouldn't happen—our search recommendations are designed to only show products related to the search query itself. This sounds like something went wrong. We'd like to investigate what caused this. If you're still experiencing this issue, please reach out through the app's support channel with details about when you saw this, and we'll look into it. We appreciate you reporting this.
Watch out, resellers who add your products to their website the system will list back onto your website with a higher price. This means you pay double commission and you aren't able to stop this from happening. They have no fix for it. Who wants to pay twice to try and get your products sold when you are the original seller?
Thanks for flagging this, and sorry you had to deal with that. We've identified the source of the issue and made some changes to prevent this from happening. So, going forward you shouldn't experience this problem again should you decide to give the Product Network another try.
You have to manually list all product category exclusions that you do not want shown when it should be the other way around. That is dozens or hundreds of manual selections through a menu that takes a several seconds to navigate and load each one if you want to keep recommendations relevant to your orders.
Thank you for this feedback. We understand that excluding dozens of categories one by one can be frustrating. The app is designed to show relevant recommendations to each shopper rather than a fixed catalog, which is why it uses an exclusion model. If you're looking to curate a specific set of brands for your store, Shopify Collective lets you handpick exactly which brands to feature. We hear your feedback on the exclusion workflow and will pass it along to the team.
Seems like a decent idea, but the way its implemented is terrible. If I only want to include certain brands or products you have to "exclude" everything else. My store is for household pets, so many categories won't apply, but those categories have sub-categories and this app will make you go through each one to "exclude" them. No way I'm going to sit here and do all of that. The option should be asking who I want to include
Thank you for this feedback. Let me clarify how the app works, as it might help address your concern. On collection pages, the AI only recommends products similar to what you're already selling in that collection, so if you sell pet products, you shouldn't be seeing random unrelated categories. You can click the preview button in the app to see what recommendations could actually appear before going live. The wider product assortment only shows up on post-purchase placements (thank you page and order status page), where the goal is to help customers discover what to buy next after they complete their order. If you're seeing unrelated categories on your collection pages, something isn't working as intended. We'd recommend checking the preview first, and if it's still showing products that don't fit your pet store, please reach out through the app's support channel so we can investigate. We appreciate you sharing this experience.
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