All reviews

Rating Breakdown

  • 5
    53% (23 ratings)
  • 4
    5% (2 ratings)
  • 3
    9% (4 ratings)
  • 2
    7% (3 ratings)
  • 1
    26% (11 ratings)

Reviews with Text

  • 63% (27)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 21, 2026

Using app

--

Total reviews

5

Average rating

4.2

1 / 5 Share

Jan. 14, 2026

The app is a bit out of control. You have no control over which products show up on your site. They show related products, but some of the products weren't even related. You could exclude by vendor, but not by product. You don't even know what vendors are on because there's no list in the admin for the app. I'm sure Shopify will fix this in the future, but I don't recommend using this app until that controllability is integrated into the app admin.

Using app

3 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Jan. 8, 2026

Customers do not understand that they are placing multiple orders in one checkout. They go to one site, add products to the cart and think it is all one order. This creates confusion due to multiple charges on CC and shipping charges. Customers do not get discounts on products from other stores even though they put a discount code at checkout. If other stores mess up the order, customers do not know who to reach out for assistance. Shopify provides very little information regarding orders and how commissions are calculated. There is very limited ability to choose what will be advertised on the site and many products are unrelated.

Using app

3 months

Total reviews

10

Average rating

3.4

1 / 5 Share

Jan. 7, 2026

I need a way to suppress product network from certain collections and it seems to be an all or nothing approach.

Using app

3 months

Total reviews

10

Average rating

3.6

1 / 5 Share

Dec. 23, 2025

Totally confuses customers and employees alike.

Using app

27 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 15, 2025

Products will not add to cart, random brands start appearing and it takes way too much time to keep excluding individual brands, brands I was VERY excited about having starting disappearing without reason....Unfortunately, customer service in the app was not any help when I tried to resolve the issue. I had high hopes for this app but will be removing it from my store.

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 11, 2025

1) Shoppers seem reluctant to but after that are taken off the site that are on and directed to another store. Reduces trust in the store they intend to shop on initially. 2) crowds up the category pages and causes products we sell ourselves to be pushed below the fold and thus less visible. 3) We noticed very few sales from the Product Network. 4) May be more beneficial of on the list page there is a button labeled something like "More elections from patterning vendors" so customers can go to a separate page if they want what we don't have and get it elsewhere in the network. 5) May consider deleting this app.

Using app

30 days

Total reviews

6

Average rating

4.2

1 / 5 Share

Nov. 30, 2025

The amount of work you need to put in blocking Swimwear showing up with Vitamin C search .. Why?

Using app

About 1 month

Total reviews

4

Average rating

2.3

1 / 5 Share

Nov. 13, 2025

Watch out, resellers who add your products to their website the system will list back onto your website with a higher price. This means you pay double commission and you aren't able to stop this from happening. They have no fix for it. Who wants to pay twice to try and get your products sold when you are the original seller?

Using app

29 days

Total reviews

7

Average rating

3.3

Developer Reply

Thanks for flagging this, and sorry you had to deal with that. We've identified the source of the issue and made some changes to prevent this from happening. So, going forward you shouldn't experience this problem again should you decide to give the Product Network another try.

1 / 5 Share

Nov. 6, 2025

You have to manually list all product category exclusions that you do not want shown when it should be the other way around. That is dozens or hundreds of manual selections through a menu that takes a several seconds to navigate and load each one if you want to keep recommendations relevant to your orders.

Store

Velkase

Using app

7 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 6, 2025

Seems like a decent idea, but the way its implemented is terrible. If I only want to include certain brands or products you have to "exclude" everything else. My store is for household pets, so many categories won't apply, but those categories have sub-categories and this app will make you go through each one to "exclude" them. No way I'm going to sit here and do all of that. The option should be asking who I want to include

Using app

8 minutes

Total reviews

3

Average rating

3.7