Vye: Automated Email Alerts
Vye: Automated Email Alerts app for Shopify stores
Rating
4.3
feedback
7
chart
#7,737
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
43%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite polarized, with some users praising it for its fantastic support, customization options, and unique service it provides on Shopify. They highlight the app's ease of use and the helpfulness of the support team in making modifications to suit specific needs. On the other hand, there are negative reviews mentioning issues with design, user-friendliness, and unresponsiveness from the customer support team. Despite the mixed feedback, the app seems to excel in providing a tool for notifying customers about new products based on their preferences, which many users struggled to find in other apps on Shopify.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 12, 2024
Great app with fantastic support. It provides a service that not many apps can on Shopify. Easy to use and if you need something customized then support is friendly and helpful and can get the job done for you. Highly recommended!
May 9, 2024
Horrible app. Very bad design, and not user-friendly at all. Tried to contact their customer team with 3 different method, still no answer as of today, and it's been a week and a half. Based on the low number of reviews, I think this app is basically dead. Don't use it, pointless.
Thank you for your review and sorry to hear that you didn't have a good experience trying out the app. We sent you a reply but it seems you didn't get it. We have sent it again. Vye is most certainly not dead. We always reply when you get in touch with us. We are also constantly trying to improve so we'd appreciate it if you could let us know which part of the app is badly designed and not user-friendly.
March 22, 2024
This is such a great app! The technical support for modifications is just fantastic!
Thank you for using Vye and for your review.
Feb. 16, 2024
We have been on shopify many years and Vye is among my favorite apps. De-Joy is the best and he repeatedly went above and beyond to ensure the app was working for us and even made modifications to accommodate our specific needs. I highly recommend De-Joy and his app.
Thank you Greg for your review!
Dec. 19, 2023
This app is exactly what I was looking for! Gives me a great tool to keep my best customers informed about new products that have come into the warehouse. I was very surprise that this seems to be the only app that solves this specific issue. Besides the app being great the support they offer is something I have not experienced with other apps so far. Fast, friendly, helpful and just absolutely perfect in my opinion.
Thank you so much for your review.
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