Canuck Canada review for Hulk Product Options
Jan. 2, 2024
This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost). And now new issue discovered, the options price increase does not reflect on checkout. Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous. The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process
Hello, We sincerely apologize about your experience with our Hulk Product Options app. It's disappointing to hear about the issues you've encountered and the inconveniences it's caused, and we definitely understand your frustration. Rest assured, we're taking your feedback seriously. It's crucial for us to know these details to make improvements to our service. It's also good to hear that you appreciate the customizability and flexibility of the product form conditions, and we'll strive to match this standard across all aspects of the app. We understand your concern about our support team. We stand by our mission to deliver valuable service to our clients. It's quite disheartening to hear that we have failed in your case. However, we're hopeful we can turn this situation around. Our team will contact you soon to address the issues you've faced. We really appreciate your feedback and patience. Best Regards, The HulkApps Team.
