The Room Outdoors review for Hulk Product Options
Oct. 11, 2018
The app works fine. Installation is ridiculous. I emailed for support on instal and adding my option set to my item. They finished the install, which was helpful, but then they attached my option set to the wrong item. They sent me a screenshot saying this was "a test" but they left it attached to the completely wrong product! I will continue to use the app, but customer service is a joke. I feel like they are on autopilot and just aren't really paying attention.
We're sorry if you felt that we didn't fulfill all your needs. Next time you can create a dummy product in your store for us to test our code implementation. We would be glad to perform test on it. In case you find our services up to the mark, you can amend your review for us. Thank you.
