FuzzButt Fursuits review for Hulk Product Options

Dec. 3, 2018

Added app to supply theme and it was a mess. It showed things properly some places and ultimately charged them the base price regardless of options chosen. I reached out to the HulkApps team and asked for their help resolving the problem (instructions said to replace code x with code y, but code x didn't exist). They opened a ticket and asked us to create a staff account for them, which we reluctantly did. Over the course of the next couple business days we saw little improvements to the functionality, getting closer to operational. Today they came through and got their system fully functional on our store. They exceeded my expectations, especially for a free app, and while the lack of communication during their troubleshooting phase was a little disconcerting, then ultimately came through spectacularly and I'm left totally satisfied with then product and without complaints. Moral of the story is these folks stand behind their product and will go to ridiculous lengths to get you squared away.