Flow review for Hulk Product Options
May 31, 2019
I sadly couldn't make use of the app as 1 feature wasnt available or customizable for me. To incorporate a second selection within a product that already has selection choice of 2 items. After some back and forth and removing the app post free trial period Hulk was super responsive and approved the refund. Awaiting shopify to process. Thank you for the prompt responses and understanding! I hope to use your products in the near future!
We're genuinely sorry to hear about your experience, but we appreciate your understanding and patience. We always strive to offer customizable options to meet a variety of needs, and we regret that we fell short in this instance. Rest assured, we are continuously working to enhance our app's features and your feedback plays a significant role in that process. We're glad though that you found our support team responsive and understanding. Regarding your refund, we trust Shopify will process it promptly. We look forward to the opportunity of serving you in the near future. Thanks for taking the time to share your experience. Your insights help us improve! Best, The HulkApps Team
