SquadCustoms review for Hulk Product Options

1 / 5

July 8, 2019

BY FAR ONE OF THE LEAST HELPFUL CUSTOMER SERVICE ON SHOPIFY. They have not contacted me back after 2 weeks of contacting them trying to get my store set up even though I immediately opted for the Pro Plan, so I am a paying App customer and still being ignored. They have ignored all my requests to contact them and have closed my tickets without answering them. Do Not Use Unless you plan on figuring it all out on your own without any assistance, because you definitely will not get any sort of help from them. Very Shocked with the quality of Service provided despite them bragging about industry leading customer support(Far cry from the truth)

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We would appreciate hearing out our manager who will be contacting you in regards to this review.

Hulk Product Options for Shopify
Hulk Product Options
4.7 star
1,893 reviews

The Hulk Product Options App

Developer
Shopify App Store