The Nothing But Company review for Hulk Product Options
Jan. 31, 2020
This app was recommended to me by my website developer. It looked to have everything needed for what I wanted to do with product options. However, their support is awful. Worst support from an app that I have ever experienced. I attempted to contact them on more than one occasion to ask to figure out why my export file comes as a link to a browser instead of an Excel file. They have failed to respond or provide any solution. Now that we were prepared to update all of the products uniformly, which we started a month ago, I will now have to start over and look for another app that will provide me the solutions I am looking for. I am very disappointed and would not recommend this app to anyone.
Apologies for the inconvenience that happened to you. We export files in the .xlsx extension and the default file open software is set to the Web Outlook (browser) instead of the Excel software on your computer. It has nothing to do with our app. Customer satisfaction is our top priority so please give us a chance to prove and make you happy. Thank you! In addition to this explanation we've asked our manager to contact you in hopes of amending the issue you were having.
