Zonkt review for Hulk Product Options
May 20, 2020
I installed the app last year as I operate closed releases and need a top level quality to split amongst a host of fashion options with different charges to these changes. Like different lengths etc. All has been working well until last release when I kept getting an *undefined* notification at cart & none of the costs would be applied. This cause a problem as loads of customers were undercharged and I had to create a work around for my customers. But once I contacted the app team, they were so responsive + able to help with the issue quickly. Which was fantastic, as I really need this app to work. And although I can’t fix the issues from this release a work around for other products would be impossible. So I am very grateful the team was able to fix ready for my next release + also able to fix the problem with my Discount Code box not being visible on any page. They added the Discount Code box, no problem at all. It was a hassle that the app had a glitch, but these things happen. The fact the team were so responsive, able to help, kind + articulate I am very thankful + will recommend. Plus when the app is functioning at its best, it a bloody life saver!!!! But when I called
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.