Verstara - Horsehair Jewelry & Horsehair Rings review for Hulk Product Options

1 / 5

Oct. 12, 2020

This app sounds like a great deal until you start using. Sometimes it works great, but most of the time it will not add the optional pricing into the total, leaving me to contact customers, tell them their total was wrong and ask for more money. I have contacted Hulk multiple times, each time they blamed another app saying it wasn't compatible, after following their instructions to "fix" the issue, it would go back to doing the same thing. Some times adding in the costs, other times not including the costs. It has done nothing but frustrate myself and my clients, often leaving me out of pocket for options my clients have wanted but weren't charged for. I have lost several hundred dollars on this "free" app - if your looking for a good app for options on your website I HIGHLY suggest looking somewhere else. I will be deleting this app and looking for something that actually works. :(

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

Hulk Product Options for Shopify
Hulk Product Options
4.7 star
1,893 reviews

The Hulk Product Options App

Developer
Shopify App Store