G + H Custom Workshop review for Hulk Product Options
July 25, 2022
This app is garbage. I spent a very long time setting up my page as we need to collect details for personalized items. I noticed that for the last few orders the personalized messages from customers were not showing up. We had to contact them and ask. WELL, I reach out to customer support and they tell me that if the customer checks out using the cart page or the product page (buy now button) then it won't work. Their suggestion? Remove those options. I'm now in the process of switching our system, which is a long process for us. If I could give them less than a star I would. This app is totally underdeveloped and a waste at 18.99/month. Would NEVER recommend, look elsewhere.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
