DORO Product Personalizer
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I just finished an onboarding conference video call with the support team. Great experience. I was asking how the application works and intergrates with Shopify. This was clearly explained. I was also walked through on how to setup temapates, add images and text.. Great Job
Jay was incredibly helpful! I was having trouble setting up the app, but he stepped in and resolved all my issues quickly. Great customer service!
A BUG occurred during use, so I contacted the official technical team. They resolved my issue very quickly. Kudos to them for such great service!
Ist eine einfache und übersichtliche APP, die auch für mich als "Nichtprogrammierer" leicht zu verstehen war. Darüberhinaus ist die Hotline Via chat auch hilfreich und perfekt! Vielen Dank an das Team
Priyanka assisted me with setting up the app in my store. She was very patient and knowledgeable of what I was wanting. I am very pleased with the setup she did with my product.
I had a little trouble getting this how I wanted but the chat app was brilliant, sorted it all out in a couple of mins (it was just because I hadn't learnt to use it properly!!) Thanks Priyanka:)
Thank you so much 😊 We’re really glad to hear that Priyanka was able to quickly help you get everything set up the way you wanted. It’s completely normal to take a little time when learning a new tool, so we’re happy the chat support could make it easy for you in the end. We’ll be sure to pass your kind words to Priyanka—she’ll really appreciate it. If you ever need anything else or want help exploring more features, we’re always here for you 🚀
supporter being extra friendly and supportive, assisted whole progress with fast pace
Customer support was indeed helpful
Thank you so much 😊 We’re really glad to hear that our customer support was helpful. Your feedback means a lot to us! If you ever need any assistance in the future, we’re always here for you 🚀
Great Customer Service!
Thank you so much 😊 We’re really glad to hear that you had a great experience with our customer service. Your feedback means a lot to us! If you ever need any help, we’re always here for you 🚀
The app works wonderfully, but what makes it truly amazing is the customer support. They listened to my specific requests and their development team quickly helped configure the app to fit my store perfectly. Highly recommended!
Thank you so much for your wonderful feedback 😊 We’re really glad to hear that the app is working well for your store and that our support and development team could help tailor the configuration to your specific needs. That kind of customization and close collaboration is exactly what we aim to provide. We truly appreciate your recommendation and your trust in us. If you ever need anything else or have new requirements in the future, we’re always here to help 🚀
Great service and help for this app. Very friendly service. Will try the other app as well. Very responsive service.
Thank you so much 😊 We’re really glad to hear that you had a great experience with our service and found the team friendly and responsive. It means a lot to know you’re considering trying our other app as well! If you ever need any help with setup or anything else, we’re always here for you 🚀
Easy to use, if you're stuck too, just use the chat bot, jay was very happy to help and even was willing to do it himself which was very kind of him, honestly i couldnt reccomend using this app especially if you want an easy and fast implementation of a product personalisation option for your website
Thank you so much for your detailed and kind feedback 😊 We’re really glad to hear that you found the app easy to use and that the setup process felt smooth and fast for your store. It’s great to know that the chat support helped you quickly when you were stuck. We’ll definitely pass your appreciation on to Jay—he’ll be happy to hear that his support and willingness to help made a positive difference for you. We truly appreciate your recommendation and trust in the app. If you ever need any assistance or want to explore more features, we’re always here for you 🚀
Customer assistance has been a great great help. They have made it much easier to install. priyanka is very pleasant to work with. She has kept in touch and checked in on the progress. She saved me a great deal of time. Thank you very much
Thank you so much 😊 We’re really glad to hear that our customer support made the installation process easier for you and saved you valuable time. It’s great to know that Priyanka’s support, follow-ups, and proactive communication made a positive difference in your experience. We’ll be sure to pass your kind words on to her—she’ll really appreciate it. If you ever need any further help, we’re always here for you 🚀
I had a very positive experience with this app and especially with the support team. The app offers exactly the kind of product personalization functionality I was looking for: customers can customize products visually, upload images/logos, edit text, and work with a live preview. For anyone looking for a product customizer or web-to-print style solution for Shopify, this app is definitely worth testing. It provides a lot of flexibility, and the team behind it seems genuinely interested in helping merchants get the setup right. It still needs more features but the development team seems working on it! Great app, Top support, and a very promising solution for personalized products.
Only had the app for a short time, but functionality looks great and customer support is very helpful
Thank you so much for your feedback! 😊 We’re really glad to hear that even in a short time you’re finding the functionality great and our customer support helpful 🙌💬 If you ever need any assistance or have questions while exploring the app further, we’re always here to help 🚀
They provide excellent support.
Thank you so much! 😊 We’re really glad to hear you’re happy with our support 🙌💬 If you ever need anything, we’re always here to help 🚀
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