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Rating
4.1
feedback
34
chart
#2,739
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
26%
-
Less than a month
18%
-
Less than a year
24%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the app for its helpful and responsive customer support. Customers appreciated the quick responses and assistance provided by the support team, especially in resolving issues with the app not working properly. Additionally, users found the app easy to use and effective in enhancing their product pages, with features like adding text and banners. On the negative side, some users experienced issues with the app not working, leading to frustration and the need to uninstall it. There were complaints about lack of communication from the support team in some cases, causing inconvenience for the users. Furthermore, there were mentions of confusion regarding the app's pricing plans, with some users expecting a free plan but encountering limitations after a trial period.
Highlights
Review RSS Feed
All reviews
June 12, 2025
The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.
June 26, 2025
Updated: June 26th. The issue with the application has been fixed, and it is working well again. I had support reach out to us regarding the known issue with the application, which caused the issue. Thank you ____________________________________________ App worked great! But last week app stopped working, I raised an email ticket with support, but didn't hear back from them. Unfortunately had to uninstall it as I am not sure what caused the app to stop working, and without any updates, I had no option to uninstall it. Looking forward for assistance on the same
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