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Rating
4.1
feedback
34
chart
#2,757
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
26%
-
Less than a month
18%
-
Less than a year
24%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, many users praised the helpful and responsive customer support provided by the app team. Users found the app easy to use and appreciated its features for enhancing product pages. Additionally, some users highlighted the quick resolution of issues by the support team, making their experience smooth and efficient. However, on the negative side, there were complaints about the app suddenly not working, leading to frustration and uninstallation. Some users mentioned a lack of response from the support team when facing issues, causing inconvenience and dissatisfaction. There were also concerns about the app not being compatible with certain themes, leading to functionality issues for some users.
Highlights
Review RSS Feed
All reviews
June 12, 2025
The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.
June 26, 2025
Updated: June 26th. The issue with the application has been fixed, and it is working well again. I had support reach out to us regarding the known issue with the application, which caused the issue. Thank you ____________________________________________ App worked great! But last week app stopped working, I raised an email ticket with support, but didn't hear back from them. Unfortunately had to uninstall it as I am not sure what caused the app to stop working, and without any updates, I had no option to uninstall it. Looking forward for assistance on the same
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