Askify ‑ Questions & Answers
Askify Q&A for Shopify: Engage Customers on Product Pages
Rating
5.0
feedback
24
chart
#3,846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
25%
-
Less than a year
46%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in allowing customers to ask questions and receive prompt replies. Many users appreciated the quick response times and the willingness of the support team to make customizations to match their branding or layout preferences. The app was also commended for its functionality in managing FAQs and product questions. However, there were a few minor issues reported, such as app crashes when certain characters were used in titles and limitations in the free plan options. Overall, the app received high recommendations for its performance and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 23, 2024
This app is very easy to use and useful. Especially the support team, very fast. Thank you very much to the team. Hope the team will develop more new functions in the near future. I recommend this app.
Oct. 25, 2024
Great customer service - helped us match the app to our branding and very promptly too
Thank you so much for your kind words! We're thrilled to hear that our customer service was able to help you match the app to your branding and that you were pleased with our prompt support. Your feedback means a lot to us, and we're always here if you need any further assistance or have any questions. Thanks again for choosing AppifyCommerce!
Aug. 15, 2024
Amazing Plugin with great support
Using app
Almost 2 years
Total reviews
6
Average rating
5.0
Thank you so much for your kind words! We're thrilled to hear that our customer service was able to help you match the app to your branding and that you were pleased with our prompt support. Your feedback means a lot to us, and we're always here if you need any further assistance or have any questions. Thanks again for choosing AppifyCommerce!
April 15, 2024
The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!
Thank you for your feedback. As already discussed in our recent email, we are aware of the issue with apostrophes causing the app to crash and are actively working to resolve it. We apologize for any inconvenience this may have caused. For any immediate concerns, please feel free to contact us at [email protected]
Jan. 8, 2024
This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more