AC ‑ Questions & Answers

Feb. 24, 2021

This is an excellent app that makes it quick and easy for customers to ask questions and receive a prompt reply. Then the question/answer remains on the product page for future customers to see. Previously a customer would have to call or email which was probably an impediment to sales. During setup and testing the developer made some improvements for me including implementing a confirmation message after the customer submits a question, and providing a clickable link in the answer email so that the customer can easily return to the product page. This is a must-have app!

Feb. 8, 2021

I installed this app and after testing I really liked the way that it works. I have been migrating my site to shopify, and then asked the support team if they could help me. They imported all of my FAQs from a previous platform and did an excellent job. If you are considering an FAQ app for each of your products, I recommend you go with this one as you will not only get a good app, you'll get good support too.

Nov. 26, 2020

I just started using this app and I am really happy with it so far. I do want to mention that customer service is exceptional. The support team helped me to translate their application into Spanish and customize some tiny features from the app. Response time is less than 24 hours. In my years of using Shopify, I believe this support team has the fastest response rate. Thank you very much Appify for you support.

Sept. 21, 2020

I downloaded this app to provide more specific information on my product pages. The app works great. It does exactly what it says it does, and it is very intuitive. The customer support is excellent. I had a custom request of where to display the app on my product page, and the team was very responsive and helped me with that. Very happy!

April 23, 2019

Excellent service, the team is very supportive - I have a black background theme, so I needed a few changes in the appearance of the app, they fixed it for me. Apps work great on my website, Highly recommended.

Nov. 12, 2020

Requested export/import of question answers and they set up everything for me. Excellent app and support. Highly recommended! Makes it easy for to answer your customers product questions privately and also use it to build a public faq as well

May 11, 2018

Its a really good App to answer questions from you customers, only thing missing is a way of knowing the app is working. Like having reports on which customers who asked questions bought the product as a consequence. That would make the app much better. Still a pretty nice app. :D