AC ‑ Questions & Answers for Shopify

AC ‑ Questions & Answers

Showcase product questions and answers directly on product pag

Rating

5.0

feedback

27

Reviews

chart

#3,385

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    63%
  • Less than a year
    19%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer service, and customizable features. Many users highlighted the quick response times from the support team and their willingness to assist with customizations. The app's functionality, such as allowing customers to ask questions on product pages and providing a seamless FAQ experience, was highly appreciated. Users also mentioned the new AI feature as a game-changer and the app's ability to increase customer engagement and prevent lost orders. However, one user suggested adding a feature to track the effectiveness of customer questions on sales, which would enhance the app's utility even further.

Highlights

Positive customer service and quick response times
Ease of use and customizable features
Functionality for customer engagement and preventing lost orders
AI feature as a game-changer
Suggestion for tracking customer questions' impact on sales

Rating Breakdown

  • 5
    96% (26 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 2, 2026

A great, user friendly app. It allows both product and tag based questions and works well. Support and very quick to help and resolve any challenges. Thank you

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re really glad to hear that you find the app user-friendly and that both product and tag-based questions are working well for you. Your kind words about our support team truly mean a lot to us 😊 We always strive to provide quick and helpful assistance, so it’s great to know that your experience reflects that. If you ever have any suggestions or need further help, we’re always here for you! Thanks again for your support 🙏

5 / 5 Share

March 24, 2026

This app is fantastic. Customers definitely use it, and I have gotten orders that might have otherwise been lost. The customer service is amazing too.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 🌟 We’re truly happy to hear that Askify is helping you capture orders that might have otherwise been missed — that’s exactly what we aim for! It also means a lot to know that you’re enjoying our customer support. Your kind words really motivate our team to keep improving and delivering the best experience possible. If you ever need anything or have any suggestions, we’re always here for you 💛 Thanks again for your support!

5 / 5 Share

Sept. 8, 2025

Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.

Using app

14 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 💙 We’re thrilled to hear that you found the app easy to set up and that our support team could assist you quickly. Your satisfaction means a lot to us, and we’re always here if you need any further help or customization. 🚀 — Team AppifyCommerce

5 / 5 Share

Sept. 4, 2025

Kinnari has been incredibly kind and supportive over the past few days, continuously providing feedback and assistance. Of course, the app’s design is simple and easy to view, and it is also very easy to use. It can be used as an FAQ, and separately, it allows customers to submit their own Q&A as well. Highly recommended!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! 🌟 We’re glad to hear that you found the app easy to use and that the Q&A and FAQ features are working well for you. Your feedback motivates us to keep improving and supporting you better every day. 💙 — Team AppifyCommerce

5 / 5 Share

June 18, 2025

Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re glad our team could help with your custom adjustments and get everything working just the way you wanted. Your support means a lot to us! 💙

All reviews

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