Askify ‑ Questions & Answers
Askify Q&A for Shopify: Engage Customers on Product Pages
Rating
4.9
feedback
22
chart
#3,738
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
23%
-
Less than a year
50%
-
More than a year
23%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its functionality and the exceptional customer support provided by the team. Users appreciate the ease of use and effectiveness of the app in allowing customers to ask questions and receive prompt responses. The support team is highlighted for going above and beyond to assist with customization requests and bug fixes, ensuring a seamless experience for users. Some users mentioned successful migrations from other platforms and the app's ability to improve customer engagement on product pages. However, there were a few minor issues reported, such as setup difficulties and limitations in the free plan options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2024
The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!
Thank you for your feedback. As already discussed in our recent email, we are aware of the issue with apostrophes causing the app to crash and are actively working to resolve it. We apologize for any inconvenience this may have caused. For any immediate concerns, please feel free to contact us at [email protected]
Jan. 8, 2024
This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.
Oct. 18, 2023
Great app. Best support.
Thank you for the 5-star rating and your kind words! We're thrilled to hear you love our app and support. If you ever need assistance or have more feedback, feel free to reach out. We're here for you!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more