Askify ‑ Questions & Answers  for Shopify

Askify ‑ Questions & Answers

Askify Q&A for Shopify: Engage Customers on Product Pages

Rating

4.9

feedback

21

Reviews

chart

#3,725

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    52%
  • More than a year
    24%

Reviews Summary

The app receives overwhelmingly positive reviews from users who praise its functionality and customer support. Users appreciate the ease of use and effectiveness of the app in allowing customers to ask questions and receive prompt replies, ultimately boosting sales. The support team is highlighted for their quick responses, efficient problem-solving, and willingness to make custom adjustments for users. However, there are a few instances where users encountered issues such as app crashes when certain characters are used in the title or confusion regarding the pricing plans. Overall, the app is highly recommended for its features and exceptional customer service, with users expressing satisfaction and gratitude for the support received.

Highlights

Positive functionality and ease of use
Exceptional customer support
Custom adjustments and quick responses
Issues with app crashes and pricing confusion
Highly recommended for boosting sales

Rating Breakdown

  • 5
    90% (19 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2024

The app works pretty well when there's no ' in the title, but when the title contains ' then the app crashes. Edit: the support team fixed the bug as reported. I can confirm that it is working now! Great support!!

Using app

--

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback. As already discussed in our recent email, we are aware of the issue with apostrophes causing the app to crash and are actively working to resolve it. We apologize for any inconvenience this may have caused. For any immediate concerns, please feel free to contact us at [email protected]

5 / 5 Share

Jan. 8, 2024

This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Great app. Best support.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for the 5-star rating and your kind words! We're thrilled to hear you love our app and support. If you ever need assistance or have more feedback, feel free to reach out. We're here for you!

5 / 5 Share

Sept. 22, 2023

It worked as advertised and the support is very helpful

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

Discover this ultimate app for your Shopify store at an unbelievably reasonable monthly price. Don't waste a second - install it now! Rest assured that any issues you encounter will be resolved with exceptional patience. Don't just take my word for it; experience it yourself and avoid the hassle of trying inferior apps. I'd give it more than five stars! Thanks to the technical team; you guys are beyond awesome!

Using app

3 months

Total reviews

14

Average rating

4.9

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more