All reviews

Rating Breakdown

  • 5
    97% (86 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (85)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2024

Great tool that is intuitive and integrates so easily with our Shopify Store. I think their new integrations are very exciting so we can have our 1st party data feeding directly into our marketing campaigns and personalizing the customer experience.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Great app and hand on - google meet customer service!

Store

Juna

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Great product, helped to convert more leads for the business once the team got in touch with me.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Alex, we feel terrible about your experience. Setting up quizzes for the first time has a bit of a learning curve, which is why we have detailed instructions and video tutorials as well as a diligent and eager team to help. We could not be more bummed that you didn’t give us an opportunity to help you before leaving this review. The app works great for thousands of merchants and we are here to help you.

5 / 5 Share

Jan. 9, 2024

Fantastic support. They took feedback and implemented new features to make it work for my use cases. Great product overall.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Visual Quiz Builder is great app, which allows us provide complex quiz experience on the website. VQB Team is extremelly helpful and responsible from setting up initial data to fixing small issues and even creating new features. Recommend to everyone!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Quick, smart and reliable support. Even with the 30-day trial, the support team were extremely helpful in finding the 'why' to a non-functioning pop-up and found that another app's errors were preventing function. Sorted quickly and my first simple 'quiz' (shade finder) is up and running. Really pleased.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We do our best to support our clients and are very happy that you liked our service.

5 / 5 Share

June 18, 2023

価格と機能のバランスが非常に良く、簡易パーソナライズや診断機能としても活用ができます。 カスタマーサービスは英語のみですが、簡便な英語でも動画や画像を送信できますので 意思をくみ取ってもらえます。 対応は素早く、通常数日ですぐに改善してもらえます。 Grate App!!

Store

SMOOSY

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2023

If I could give 6 stars I would, the app is fantastic and works great but what sets them apart is their service which is by FAR the best I've ever got in my 3 years on Shopify.

Using app

2 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 16, 2023

Good app. hard to understand for basic users. Live chat would have helpful then that multi step form.its annoying.Overall thanks

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Mahbub - We appreciate the feedback. There are many use cases and recommendation types that we accommodate to meet diverse merchant needs but we will keep improving our UI/UX, onboarding and knowledge base to make this easier for first time users. Best, VQB Team

5 / 5 Share

May 15, 2023

Great support and new features are being added all the time! What you get for the price is *chefs kiss*

Store

MEND

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2023

This app was super easy to use and the customer service was great! No matter my question, the app team was able to help me find the answer! There's a lot you can do with this app even on lower pricing plans, and I feel like the quiz I was able to create is going to help so much with our user experience. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

Great customer service and the team was so patient with me while I was building out my quiz - I had plenty of requests and questions. I'm really looking forward to seeing the results and how potential customers can shop with more confidence. Thanks VQB team, legends!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2023

I'm writing this review after almost 2 years of using VQB. Great app with a dedicated team behind that constantly seems to update and develop the app adding functionality. Big shout out to the support team who are prompt, friendly and always there to assist, no matter what.

Using app

About 3 years

Total reviews

4

Average rating

3.8

5 / 5 Share

April 5, 2023

Highly recommend VBQ if you are looking for a coherent and well-designed quiz! The team are attentive and very thorough. Mahesh (one of the founders I believe) was happy to assist directly on calls, and worked to our timings and timezone, with us being in the UK, and his team in the US. The platform is easy to use and our quiz was well-configured and designed. Thank you so much!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2023

This team is amazing! We had a special use case and they were able to iterate change after change to get it 100% right. They have so much patience, and guide you through every step of implementation. Thank you VQB! We appreciate you and look forward to the results from the quiz!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Tech support has been wonderful. We just upgraded our theme and many of our apps are not working suddenly. The customer service is quick and they also resolved our queries quickly and efficiently

Using app

19 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

This app has been a great help for my new business. The ease of setting up the quiz, the abundance of information on how everything works and the speedy reply from the team are just some of its great features.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

Super robust quiz builder! Challenging at first, but after looking through the documentation and tutorials, I was able to build an engaging ebike profile questionnaire for my customers by recommending pages within my shop instead of products or collections. I ran into a couple of issues, but the VQB Team was very responsive and helpful. Highly recommend! See the results in action: https://ebike-escapes.com/ebike-quiz

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

The team is very helpful and diligent in getting answers for me. I appreciate the transparency and ability to make swift changes and give quick updates.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0