All reviews

Rating Breakdown

  • 5
    92% (132 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2024

Working with the VQB team is unlike any other app developer. They are always willing to hop on a call and support, especially when we have custom requests or designs that go outside of their standard templates. Overall a great experience and would highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Their customer service team is incredibly responsive and patient, and their developers are super detailed. I had 1000 questions, and they've answered every single one with care and clarity. Overall, they’ve been so helpful and made the process a breeze. Highly recommend!

Using app

5 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Sept. 26, 2024

We started using this app over 3 months ago, and it has everything you'd expect with a lot of useful features. The support team has been incredibly responsive, always quick to answer any questions and resolve issues. They have consistently gone above and beyond addressing our requests and questions. What has really impressed me is their willingness to code features for us that might not even benefit other customers, which I believe shows a genuine commitment to customer service. I'm glad the developers haven't left this app as just another cash cow, like many other apps on here. Instead, they are constantly adding new features, listening to customer feedback, and addressing their users' needs. It’s clear they’re committed to continually improving the app and delivering an exceptional experience. Highly recommend!

Store

RUHE

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Working with the VQB team has been amazing. They've helped me create the perfect custom quiz for my business, and have been so easy and enjoyable to work with.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2024

The developers are really helpful in accommodating personalised requests and very responsive to any queries or questions. They keep you updated throughout the process and are extremely detailed in responses. A great addition to our site, and a pleasure to work with.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

June 11, 2024

Nous sommes très content de cette application que nous avons installée sur l'ensemble de nos stores. Le service support est superbe.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 7, 2024

They really took their time to help us with our website, even if it was not about their app. They are quick, straight-forwarded, and professional.

Store

Vitday

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

This is such an amazing app. I had some trouble customizing my quiz at first, but when I reached out to the customer service team to help, they were very quick to respond and fixed all the issues I had very quickly. If you need a quiz on your store this is the app for you! Also, you can't beat getting a 30 day free trial :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

I haven't used VQB: Quiz long but I do enjoy the customer service experience greatly. They are very responsive and helpful when you just can't figure it out or have questions regarding functionality and capacity. My rep even made suggestions that really made me happy with the appearance and format of my quiz. Thanks VQB. I appreciate your timeliness and attention to me as a customer. Keep up the good work.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2024

Great tool that is intuitive and integrates so easily with our Shopify Store. I think their new integrations are very exciting so we can have our 1st party data feeding directly into our marketing campaigns and personalizing the customer experience.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Great app and hand on - google meet customer service!

Store

Juna

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

this app is performing really well for us, but more importantly when setting up we had a few issues with the varients level and omnisend integration, the team at VQB worked with us back and fourth super quickly and efficiently until the app was firing - highly recommend!!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Great product, helped to convert more leads for the business once the team got in touch with me.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Alex, we feel terrible about your experience. Setting up quizzes for the first time has a bit of a learning curve, which is why we have detailed instructions and video tutorials as well as a diligent and eager team to help. We could not be more bummed that you didn’t give us an opportunity to help you before leaving this review. The app works great for thousands of merchants and we are here to help you.

5 / 5 Share

Jan. 9, 2024

Fantastic support. They took feedback and implemented new features to make it work for my use cases. Great product overall.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Visual Quiz Builder is great app, which allows us provide complex quiz experience on the website. VQB Team is extremelly helpful and responsible from setting up initial data to fixing small issues and even creating new features. Recommend to everyone!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Quick, smart and reliable support. Even with the 30-day trial, the support team were extremely helpful in finding the 'why' to a non-functioning pop-up and found that another app's errors were preventing function. Sorted quickly and my first simple 'quiz' (shade finder) is up and running. Really pleased.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We do our best to support our clients and are very happy that you liked our service.

5 / 5 Share

June 18, 2023

価格と機能のバランスが非常に良く、簡易パーソナライズや診断機能としても活用ができます。 カスタマーサービスは英語のみですが、簡便な英語でも動画や画像を送信できますので 意思をくみ取ってもらえます。 対応は素早く、通常数日ですぐに改善してもらえます。 Grate App!!

Store

SMOOSY

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2023

If I could give 6 stars I would, the app is fantastic and works great but what sets them apart is their service which is by FAR the best I've ever got in my 3 years on Shopify.

Using app

2 days

Total reviews

6

Average rating

4.3