Product Rentals Pro for Shopify

Product Rentals Pro

Product Rentals Pro - Rent Physical Products on Shopify

Rating

5.0

feedback

38

Reviews

chart

#1,779

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    37%
  • Less than a year
    61%
  • More than a year
    0%

Reviews Summary

The reviews for Product Rentals Pro are overwhelmingly positive, with users praising the app for its seamless functionality, user-friendly interface, and excellent customer service. Customers highlight the ease of setting up the app, the efficiency it brings to managing rental bookings, and the time-saving features like automated reminders and clear visibility of orders. The support team, particularly Evan, is commended for being responsive, helpful, and going above and beyond to assist users with any queries or customization needs. Users also appreciate the tailored features for rental businesses, such as different buffers for postal and pick-up orders, checklist features, and dedicated tracking for returns. Overall, Product Rentals Pro is described as a game-changer for rental businesses, offering a comprehensive solution that simplifies operations and enhances the customer experience.

Highlights

Positive customer service experience
Efficient and user-friendly functionality
Tailored features for rental businesses
Time-saving automated reminders and clear order visibility
Responsive and helpful support team

Rating Breakdown

  • 5
    100% (38 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (38)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2025

This app has changed the game completely for my dress rental business. The layout is so easy on my website which makes it very simple for customers to choose their rental dates. The buffer system for before/after rentals is perfect and means you never have to be stressed about what day you're getting your product out. Highly highly recommend

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Customer Service here is great. It is by email, but they are very responsive and timely. Happy with them!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Wonderful app which covers everything I need for running a hire business. Great customer service - Australia based !!! prompt email replies with easy to follow instructions and any issues always very quickly resolved. I won't be using any other app!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

A solid 10/10. Highly recommended. We run a clothing rental platform and have been using Product Rentals Pro for a while now. We couldn’t be happier, the logic behind the app works flawlessly, the back office is super intuitive, and it’s super easy to upload products, manage rentals, work with the platform, and make adjustments. Customer support is also amazing. Evan replies almost instantly to any question, and even provides code support to make sure everything looks and works exactly as you want.

Store

Trent

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

We migrated our website from Wordpress across to Shopify specifically because of the functionality of this app and honestly I don't know how we were managing before it! The dashboard gives us everything we need to see the pipeline of rentals, the comms automations are great and its allowed a seamless experience for customers. PRP Customer service has also been fantastic, super responsive whenever we've needed it - which since the implementation is not often. Highly recommend for anyone in the rental industry.

Using app

10 months

Total reviews

2

Average rating

5.0

All reviews

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