Product Rentals Pro for Shopify

Product Rentals Pro

Product Rentals Pro - Rent Physical Products on Shopify

Rating

5.0

feedback

40

Reviews

chart

#1,739

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    35%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

The reviews for Product Rentals Pro are overwhelmingly positive, with users praising the app for its seamless functionality, user-friendly interface, and excellent customer service. Customers highlight the ease of setting up the app, the efficiency it brings to managing rental bookings, and the time-saving features like automated reminders and clear visibility of orders. The support team, particularly Evan, is commended for being responsive, helpful, and going above and beyond to assist users with any queries or customization needs. Users also appreciate the tailored features for rental businesses, such as different buffers for postal and pick-up orders, checklist features, and dedicated tracking for returns. Overall, Product Rentals Pro is described as a game-changer for rental businesses, offering a comprehensive solution that simplifies operations and enhances the customer experience.

Highlights

Positive customer service experience
Efficient and user-friendly functionality
Tailored features for rental businesses
Time-saving automated reminders and clear order visibility
Responsive and helpful support team

Rating Breakdown

  • 5
    100% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (40)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 15, 2025

I’d highly recommend Product Rentals Pro to anyone running a rental-based business on Shopify. Support is primarily via email and Evan has been exceptionally responsive, often replying within minutes and always within a day, which has given us a lot of confidence as we grow. After exploring multiple rental apps, this was the only solution that felt robust enough that we didn’t need to build our own from scratch. From intuitive front-end calendar customisation to clear back-end rental management, it covers the full journey at a very fair subscription price. An added bonus is that you can get started on a free plan for your first few rentals before committing, which makes it easy to test if it’s the right fit for your store. We look forward to continuing our growth journey with Product Rental Pro!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

We absolutely love Product Rentals Pro! Everything is so easy to use, and it makes processing orders and returns completely seamless. There are so many great features, and the customer support has been fantastic — we’re yet to run into a single issue. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

This app has changed the game completely for my dress rental business. The layout is so easy on my website which makes it very simple for customers to choose their rental dates. The buffer system for before/after rentals is perfect and means you never have to be stressed about what day you're getting your product out. Highly highly recommend

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Customer Service here is great. It is by email, but they are very responsive and timely. Happy with them!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Wonderful app which covers everything I need for running a hire business. Great customer service - Australia based !!! prompt email replies with easy to follow instructions and any issues always very quickly resolved. I won't be using any other app!

Using app

13 days

Total reviews

3

Average rating

5.0

All reviews

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