Product Rentals Pro
The reviews are overwhelmingly positive, with merchants consistently praising Product Rentals Pro for making rental businesses easier to run on Shopify. Users highlight how simple the app is to set up, even for non-technical owners, and repeatedly mention that it streamlines core rental workflows such as bookings, fulfillment, returns, buffers, availability management, reminders, and customer notifications. Many reviewers say the app has improved efficiency, reduced errors, cut down on manual work, and created a smoother experience for both staff and customers. Several also note that the app feels purpose-built for rental businesses, especially dress hire, clothing rental, event rental, and other physical product rental use cases. The strongest negative point is not about the product itself, but the lack of detailed criticism in the reviews; most feedback is five-star and focused on praise. A few reviews imply minor setup challenges related to themes or integration, but these were quickly resolved by support. Overall, the support team—especially Evan—is a major standout, with reviewers repeatedly describing responses as fast, helpful, thorough, and proactive. Some users also mention that the app is more cost-effective than alternatives and that onboarding, customization, and ongoing improvements make it feel like a reliable long-term solution.
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This app basically runs our linen rental biz. We don’t know how to code, and everything is pretty simple to set up. Also the support is prompt and helpful.
Product Rentals Pro has been an incredible addition to our business! Since switching to the app, our workflow has improved significantly. The fulfilment, returns, buffer days, and notifications features are all intuitive, easy to use, and have been designed with the day-to-day needs of a rental business in mind. The support team is amazing. They are incredibly responsive, helpful, and open to feedback and new ideas. They are continually improving the app and finding new ways to make the rental process easier and more efficient for businesses. I would highly recommend PRP to other rental businesses looking for a reliable, and well-supported platform!
Excellent app and outstanding support! We use Product Rentals Pro for an event rental business, and it has been a great solution. The rental dashboard makes it very easy to see the status of each rental at a glance and manage bookings efficiently. What impressed me the most, however, was the support. Evan took the time to investigate my questions very thoroughly and even suggested an alternative Shopify approach that helped improve not only the way my store operates but also the customer experience. Thanks to his advice, we found a much better solution. Our rental system now works perfectly, and our customers can understand their orders much more clearly. Most importantly, he wasn't just focused on Product Rentals Pro itself—he genuinely wanted to help find the best overall solution. That level of professionalism and dedication is rare. I highly recommend both the app and the support team.
Very easy app to use. Support answers fast and supper accommodating for my specific needs. Recommend!
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