Rating
3.6
feedback
1,842
chart
#8,678
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
13%
-
Less than a year
43%
-
More than a year
33%
Reviews Summary
Overall, the reviews for this Shopify App are mixed. On the positive side, many users appreciate the quality of the products and the ease of use. They mention that the app is visually appealing and works well with their online store. Some users also appreciate the customer service and fast shipping. However, there are also negative aspects mentioned in the reviews. Some users have experienced technical issues, such as the app not working properly or not being compatible with certain themes. Others have had difficulties with translations and customization options. There are also complaints about the lack of support from Shopify and the inability to remove star ratings after uninstalling the app. Despite these issues, some users still recommend the app for its potential to collect reviews and improve the customer experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 3, 2023
Why does this app suddenly need to place tracking cookies on my device to even open...? There's so many lackluster things about this app that Shopify needs to improve on but now it's impossible to just open the damn thing. I'm about ready to swap to a third party app.
Sept. 3, 2023
It’s was ok. However I did find a different review app that I am using. But for some reason when I uninstalled your review app a portion of your review is still on my site. I need help with getting it completely removed.
Aug. 31, 2023
Beautiful, looks amazing with pants or skirts, lovely nuutral colour, the yarn is of good quality, nice and warm too.
Aug. 30, 2023
useless wouldnt accept the CSV file. wouldnt accept XL spreadsheet Cant see the app in my store settings Dreadful
Hi, there! Thank you for taking the time to leave your review. I understand you're experiencing several issues with the app, which is not ideal. In order for our team to take a closer look and troubleshoot effectively, I recommend creating a support request via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
Aug. 29, 2023
This is a good app when it works. I have had trouble getting the option of the featured carousel for this review page for my dawn home page. It says I need an app extension to use it on my home page. I have done some research and I can download a 3rd party app with free options for this carousel display, but I pay over 300$ a year and want to use an app made by the app developer I already support and should have those basic features that a 3rd party offers for the support I give Shopify. My advice would be to make your app & app extensions update with each theme offered to your customers.
Hi there! Thank you for taking the time to share your feedback. I will be sure to relay this information over to our developers for consideration. Feel free to get in touch through our Help Center (https://shopify.link/YWD7) and we can look to find a carousel option that better suits your business. -Mac
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