Hulk Product Reviews
Hulk Product Reviews App
Rating
4.7
feedback
802
chart
#360
All reviews
Rating Breakdown
Review RSS Feed
June 26, 2021
I loved it. Best one I've found so far, Best value for what you get in free version. and also paid version is pretty cheap so definitely worth it.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
June 15, 2021
This app gives photo upload for free and that's best but lacks a lot of features. - their js files get updated very frequently - they don't submit review API to the google merchant would like to see some features coming
Thank you for letting us know about this. Your feedback helps us get better. I've flagged these as feature requests to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch! Let me know if I can help with anything else.
May 29, 2021
Minor tweaks needed to make the app compatible with our theme, and as usual, HulkApps has provided timely assistance to help us out! Been using their apps for a while, and am glad we found them!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our apps!
May 25, 2021
Wonderful app! I changed the them on my store and couldn't get the reviews to show up anymore. I wrote in an email to support and they had everything perfect the next day! I 100% recommend this app
Hey there, thanks so much for the review; we're so happy to hear you were able to resolve your issue promptly. Congratulations:-)
May 26, 2021
I opened a ticket which was closed before my issue was resolved. EDIT - The team reached out and resolved everything in a timely manner. The person I had been emailing had gone away due to illness, hence the slowness. The manager then stepped in to help.
Thank you for your feedback! We apologize for the delay in response from our team. Hopefully, your issue was resolved.
March 4, 2024
used this app for a long time but randomly all of my images were gone and had question marks on them. hulk team responded saying their server crashed and they really made no effort and didn't really even have any compassion for the frustration I was going through. this is years of customers photos that are really important to my product pages and they have no backup. I have an old backup that I did myself but when I go and look its all links to hulk site, not actual photos downloaded. so major loss. very disappointed, will be going to a different more reliable review app
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
April 18, 2021
Sanjay was tremendous at helping out with an integration problem I had. Really great support - would recommend
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
April 15, 2021
I had the best customer service experience by the developers of this app although I'm on the basic free plan. Really good app that is user-friendly it really caters to what we needed.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
April 14, 2021
The app works fine. It´s simple and easy to setup and use. I issued a ticket for some layout and design details I wanted to change and they were able to modify everything well and fast. I really recommend this app for those looking for something practical and efficient!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
April 10, 2021
Brilliant app. I needed professional looking product reviews on my store and this app delivers exactly that. Installation was very easy and the support team were quick in providing support to my concerns. Highly recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
April 8, 2021
Sanjay was super helpful and quick in getting our site set up with review capabilities exactly as I requested to match my other store! Looks great and such a relief to be able to trust an expert to ensure it's all ready to go! Thanks HulkApps!
Thank you so much for taking the time to leave us this amazing review. Please reach out if you need any other assistance!
April 7, 2021
Thank you very much. They can always help to slove the issue I faced and the service is really good. Thanks again!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
April 5, 2021
If you're on the fence about which review app to use - look no further! This is the second app I've tried, the first just didn't work as well as I was hoping and I didn't love the look of it. While I had everything set up correctly with this app, I just couldn't get it coded the way I wanted. One email to support, and a few hours later...I could literally cry tears of joy! Sanjay fixed everything for me. It's even better than I could have imagined! I'm SO thankful for you all! Don't hesitate - their customer support ROCKS!!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Thank you for your patience and please reach out if you need any other assistance!
April 2, 2021
Most helpful support team ever. Don't listen to the comments below. They may or may not have been true at the time. However, today I asked for someone to help me install the review for my store and make it match my theme and they did it on GOOD FRIDAY. Would 100% recommend this app and their support team
Thank you so much for your kind words and 5-star review! We are honoured to have such a loyal and supportive customer like you. We are glad to hear that our support team did an excellent job on Good Friday and that you are so highly recommending our app. :)
March 28, 2021
Great app for product reviews and their support team is SO HELPFUL! Thank you Sanjay and the team :)
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that Sanjay and our customer service team were able to work them out for you! We appreciate the kind words about our products and support. :-)
March 24, 2021
Thank you. This was helpful to arrange the app to do what I really wanted it to do. It was essentially customized
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
March 21, 2021
Works perfectly, I had some issues with the updates making the app not working but was just needed to be approved on my side before going live. The support team helped me with that. All okay
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Feel free to contact us whenever as we are always standing by to help.
March 20, 2021
Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Dec. 31, 2020
I used this app to help my customers leave reviews. I got it installed correctly on the "Brooklyn" theme; but it will not install on the "Motion" the. Put in a ticket for them to help fix the issue; but every time I put in a ticket I only get an email stating that I need to respond to the ticket email or it would be closed out. No matter how many times I respond to their follow-up emails. Highly disappointed.
Hi there, Shruti from HulkApps here. We are truly sorry you were facing an issue while trying to contact our Customer Experience team, as our team is always beyond happy to help. We are always working on improving our apps and our service as well, and we are grateful for your feedback. We have reached out to try to make amends for this mistake on our end. Let us know if we can be of further assistance, please.
Nov. 21, 2020
Je ne conseil pas les application de hulk apps, le service client est très lent, le codage est mauvais et ralentis mon site, je ne comprend vraiment pas pourquoi ils ont une aussi bonne note, je deconseille si vous voulez un site rapide.
Hi there, We are truly sorry to hear that you had a poor experience with our app, and our Customer Experience team. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Let us know if there is anything we can do to improve this, please. My kindest regards, Shruti - Product Manager at HulkApps