Hulk Product Reviews
Hulk Product Reviews App
Rating
4.7
feedback
802
chart
#360
All reviews
Rating Breakdown
Review RSS Feed
Nov. 18, 2020
All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.
Hi there, We are truly sorry to hear that you have accidentally deleted the photos that were attached to the reviews from your valuable customers. However, due to data security, we have set our apps so that we can not access the data provided by your merchants, so we could not be of help in this instance. We hope you have found a way to retrieve your customers' photos. Cheers!
Nov. 18, 2020
Exactly what I was looking for. their support is superb, quick response and super helpful. HIghly recommended.
Thank you so much! We are forever grateful for your kind words. :-)
March 5, 2024
I have had this app installed in my store since 2021 with minimal issues. I recently updated my store theme and ran into some issues with embedding the app into my new theme. I received help from Shruti with this. She was really great and resolved the issues within a matter of minutes. 5 star service from Shruti, Thank you very much! One thing I do wish is that the app had a tool for sending more than one review request email. Like a follow-up review request tool as I think that would be effect in helping to get more reviews.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Nov. 12, 2020
Five Stars All Around To This Great Service! They helped us through it all, best app and best customer support team.
Thank you so much for taking the time to leave us this amazing review. Please let us know if we can assist with anything else!
Nov. 12, 2020
I have downloaded a LOT of Review Apps, Hulk's is the best, not only because it's easy enough to use BUT more because their customer support is EXTREMELY helpful! They have put up with a lot of my queries and helped me to get the App to look how I want it to on my store! Thanks for making a great App and for the support!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Harpreet was able to help you out with getting [app name] installed and stylized properly so that it wasn't interfering with your theme code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Nov. 10, 2020
Helpful team, great service, solving issue quick. Quick response. Good app for review. Thanks for your help.
The app looks great on your store! Thanks so much for the review. Feel free to contact us whenever as we are always standing by to help.
Nov. 10, 2020
Very bad. After deleting the app it changed my background colour. Now I cant change it any more. Not even in the theme settings. ZERO stars
Hi there, Shruti from HulkApps here. I am the Product Manager here at our company, and I am truly sad to hear that your theme background changed after deleting our app. I would really like to further inspect this issue and get it solved as soon as possible if this is a bug our app is causing. Please do reach back to us at any time, so we can get the issue further inspected and solved. Thank you in advance!
Nov. 9, 2020
A great free app, does all that you need for the customer to be able to review your products (with picture!). Had a minor issue, customer support was fast and very helpful and fixed it for me. It loads a bit slow compared to the rest of the product page, wish it could be faster, but overall love the app.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Nov. 6, 2020
Clean as can be Just requires a minimum of coding knowledge to put the scripts wherever you want them to show (which is actually better because of the flexibility it gives you) and it automatically matches your color/font of your theme, incredibly good looking, easy to use from both the customer side and the backend
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you enjoyed using our app. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Nov. 5, 2020
Great app and excellent customer support. Just love this app because it's completely free and especially in this covid time it really helps. Thank you
Thank you! Hope you enjoy using our app as much as we did while building it! :-)
Nov. 2, 2020
I could not get this to function in the Galleria theme and when the support team tried to help, it screwed up pivotal parts of the store so I had to delete it.
We are very sorry for the inconvenience caused. Our developers usually do changes in a duplicate theme so it doesn't mess up the live store. We apologize that our service didn't make your expectations.
Nov. 2, 2020
Superb customer service, very helpful, responsive and efficient. App works great. Would highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews app! Stay tuned for the Pro-version! :-)
Oct. 30, 2020
Best free app for reviews that I've tried so far. That said, be ready that it takes some significant time for the review section to load.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Oct. 30, 2020
Really good app with very responsive and awesome team backing em. Thank you for doing such a good app. If you dont know how to install the app just contact the team and it'll be done.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
June 16, 2021
Works quite well! The only free app I've found that supports product reviews with photos. I wanted to make images bigger when clicking, and their customers support was super helpful, and they fixed it for me in a few days! UPDATE: Still really satisfied. Their customers service is still incredible, quick to reply and friendly!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Oct. 27, 2020
Very nice app, and the support is amazing. Got all my questions answered and they helped with the installation. The review section matches perfectly my theme and looks beautiful. I like the fact that you can allow both text and photo reviews with this app, and it's free! :-)
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 24, 2020
I used this app to help me import my customer product reviews from my Etsy store to my Shopify store. Ms Abhilasha took me through the whole process with very clear and comprehensive instructions on how to do all that. I had a pleasant experience interacting with Ms Abhilasha and am very happy with how my product review pages look now. I highly recommend this app.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from Abhilasha, one of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
Oct. 23, 2020
Free Product Review with Photo - Awesome app Also great support, quicly resolve my bropblam. Thanks
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 20, 2020
Great app, better than paid for review apps. Amazing support. They assisted me with my question and gave me clear instructions. Replied very quickly also. Good people!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Oct. 14, 2020
This app is really good and the support is amazing. They fixed my popup display issue really quick. Everyone should install this app
Hey there, thanks so much for the review; we're so happy to hear you're loving our [name] app! We love the review popup feature, and are glad you've been utilizing it. :-) We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Cheers!