All reviews

Rating Breakdown

  • 5
    81% (648 ratings)
  • 4
    11% (90 ratings)
  • 3
    3% (21 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2020

I used this apps to help my store to add Reviews feature with Photo. And moreover they have excellent customer services.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

July 7, 2022

I downloaded the app over a year ago and I've been so impressed with their support. When placing the code on my pages (Streamline template) I couldn't get the reviews to look how I wanted them to. They worked with me until I got exactly what I wanted. When my template was updated to shopify 2.0, they helped me make the necessary adjustments. I also noticed that the app is not heavy and didn't slow down my site loading speed. If you're looking for a review app--this is a great one!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Oct. 9, 2020

Great customer service, all issues were dealt with quickly and resolved within an excellent timeframe.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Oct. 9, 2020

they helped me with setting up the app. It was very fast and I was very happy with the result. Thank you and keep the good work :)

Store

Gigi's

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Please reach out if you need any other assistance!

5 / 5 Share

Oct. 9, 2020

This app is just awesome! Even more fantastic is the support, I had a problem with the translations they helped me in just 24h! Fantastic!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Oct. 2, 2020

Brilliant app! I only had a few small problems. But I contacted support before I went to bed, and everything was fixed when I woke up! Great service! The app is working great. I love that customers can easily upload their own photos.

Using app

About 2 months

Total reviews

12

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average reviews while using our app!

5 / 5 Share

Oct. 1, 2020

The most amazing customer service. They very quickly answered and configured my store perfectly. App look and works great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using the Product Reviews app!

5 / 5 Share

Sept. 28, 2020

I love HULK Apps and all of their apps they are really useful and are very responsive. I recommend them to everyone !

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review!

4 / 5 Share

Sept. 22, 2020

I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!

5 / 5 Share

Sept. 21, 2020

Amazing support, probably the best support I have experienced till now. Abhilasha and her team accommodated all my needs, I requested them several changes but they made sure everything was taken care of, the turnaround time was no more than a day. The app is great, you can get it customized as per your need, just ask the support team.

Using app

27 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Sept. 18, 2020

Their support is amazing! They will try and help you out the best way possible. Quick response, friendly and easy to use!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Sept. 16, 2020

Definitely the best looking product review with photo app out there. Pros: - Beautiful - Pretty easy to use - Multiple display settings Cons: Some points of improvement would make this even more of a rock star! - Can't edit photos after they are uploaded - I wish I could manually add or remove image links - Wish the fields were more flexible - for example, I don't really use the email or the title. So I went in and manually edited the code to remove the title - Can't search reviews by product name (I haven't tried product ID) - Wish I could sort by upload date (and not just creation date) - Sometimes a little slow to display when the page loads - Was a little complicated to figure out how to reach them for customer service Overall highly recommend!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this insightful review. We are so grateful for having you part of Hulk's family! Your feedback helps us get better everyday, and our team is looking into these improvements and we hope to resolve them promptly and accurately for you, and for other merchants! Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right for our customers.

5 / 5 Share

Sept. 11, 2020

Problem solved in a day! Love the support and how they attended to your problems ASAP. I didn’t even have to worry if they are going to respond to my questions or not! Thumbs up to Hulk Team.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Sept. 6, 2020

Helped me adjust the app so that it can be in my language, the developers took the time to set it up just like I needed to and they were quick to respond. Even after problems I had with the app, I asked for their help last night and they are already on it as of today's morning. That is some superb attention, and they really know how the code works and interacts with the platform.

Store

Deminsa

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Aug. 28, 2020

Very well build app. Had problems integrating the review app into my product tabs. But with some custom coding the dev team took care of my problems. I really love the way they handle customer service. Thanks a lot!

Using app

About 2 years

Total reviews

3

Average rating

3.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 26, 2020

Great app and better service. Really good free review app with pictures. Had some issues with importing reviews and with the code on my shop and the support team was prompt and fixed the issues

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Aug. 23, 2020

HulkCode is simply amazing. Great App and mostly , the Customer Service is unequalled. Thanks HulkCode for making this App available in French !

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 21, 2020

The developer was very accommodating to my questions! Resolved the issue in a short span of time. We love the app. Very useful and above all it's FREE! Kudos to the team! Special thanks to Abhilasha.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Aug. 20, 2020

I used this application for customer feedback. The support I received was amazing. I'm thrilled. Thank you so much!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We are thrilled that you loved your experience; We look forward to seeing your continued success.

5 / 5 Share

Aug. 19, 2020

Best free product-review app in the Shopify app store. The amazing customer service was extremely helpful in installing the code onto my store's theme. Highly recommend.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!