All reviews

Rating Breakdown

  • 5
    81% (648 ratings)
  • 4
    11% (90 ratings)
  • 3
    3% (21 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (32 ratings)
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5 / 5 Share

Aug. 15, 2020

I was not able to setup the app, contacted support and they set up everything for me even including some customisation. Very happy with the app and my customers are too!

Using app

About 1 year

Total reviews

11

Average rating

4.5

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Nov. 16, 2020

As always had another amazing experience with Hulk Apps expert customer service team. Quickly replied to my inquiry and fixed the issue right away. Thank you as always for being so fast and easy to work with! Saving me lots of unnecessary stress and time - priceless as a solo business owner!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Aug. 8, 2020

At first I had some problems with integration, but their amazing support team solved all the problems pretty quickly. The app does exactly what you would expect. Definitely recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your continued success!

5 / 5 Share

Aug. 5, 2020

HIGHLY RECOMMEND!! I was struggling with the install at first and contacted the product team to assist, they have been OUTSTANDING ever since! They replied quickly and implemented every change I asked for in a timely manner, as well as patiently waiting for my response which was delayed at times. I have other expensive site plugins that don't provide half the support HulkCode has. I will be exploring their other apps!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're sorry you had to wait at times but we're glad that our specialists were able to help you out with getting Product Reviews installed and stylized properly! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Reviews app, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 1, 2020

I downloaded this app for having photos in my reviews and because it was free. There were a couple bugs that prevented some of the functions working with my site. However their customer service was PHENOMENAL! They helped me solve all my bugs and even went above and beyond to create a theme that would make this app work! Truly amazing and once I need to upgrade I will do it with them for sure!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

July 31, 2020

By far the best free app that allows photo uploads with reviews. Being a maker of custom products, this was super important to us to allow our customers to post photos of their orders with their reviews. I had a question about enlarging the photos and customer service was extremely fast & responsive and got everything worked out for us. We use a couple other HulkApps brand apps and they're great, too!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello :-) We are glad you have had a wonderful experience with the app and support services. Thank you for an amazing review. Best regards,

5 / 5 Share

July 27, 2020

Excellent and quick customer service. My shop isn't live yet, so I can't wait to see it in action...

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you in advance for the review! We wish you all the success with your Shopify store. :)

5 / 5 Share

July 26, 2020

fantastic customer service! I needed the general review ratings moved to above the pricing, and their response was immediate. Truly satisfied with their service. Thanks!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We set a high standard for ourselves, and we’re so glad to hear this was actually met in your interaction with our business. Please let us know if we can help with anything else!

5 / 5 Share

July 26, 2020

4.5/5 (can't give half stars here apparently) So far so good. No one has uploaded a photo in their review yet, hoping that it stays good when they do. I was having trouble trying to figure out how to alter the layout code to get the app placed just where I wanted it, so I wrote to the Hulk Apps support team asking for directions on how to do this. They requested to get in to my Shopify Admin and took care of it overnight for me for no charge. That's service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

2 / 5 Share

July 25, 2020

Great features, but it looks terrible on the product page (grid view might be ok if your background color is white?). I loved the fact that I was able to change the star color, and to switch from stars to hearts. But that was it. When there aren't any reviews, the layout looks fine in grid view, but awful in list view, because, instead of being centered, the "No Reviews Yet" text is on the far left, while the "Write a Review" button is on the far right. Things only go downhill once reviews are actually added. In list view, it looks like three separate reviews: the name, a vertical line, the text, a huge space, and the image. In grid view, it appears in boxes on a white background (instead of integrating into the page background), and you have to press "read more" to see any images, which kind of makes the image integration pointless. I like the price, but I would rather pay for something that actually looks good than get something for free that will ultimately drive away sales.

Using app

5 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi there! Thank you for taking the time to write us your review, we really appreciate it. We will add this to our list of improvements and hopefully incorporate it in the future.

5 / 5 Share

July 25, 2021

I have to say the support team is wonderful! I’m still new to Shopify and I was having an I issue getting the reviews to show on a few different pages in my store, I wrote to the support team of this app and they resolved my issue quickly! The sent me screen shots and links of the work done. I highly recommend this app! 23.07.2021. Once Again I changed my store theme and they once again fixed the reviews in my store to make them show where I want them! Great app with even better customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

July 22, 2020

LOVE this app! I had a technical issue when I first installed it on my theme but their customer service was quick to get it fixed! Highly recommend if you're looking for a sleek review app that includes photos! Thank you!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in review submissions while using our Reviews with photo app.

5 / 5 Share

July 21, 2020

Great experience - super fast customer service. The reconfiguration was seamless and completed within hours of submitting the request for assistance.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

July 21, 2020

Customer service is impeccable! I highly recommend this app for beginners like myself as the customer service made it so easy to use!!! We appreciate you!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app and the support we provide! Please let us know if we can help with anything else!

5 / 5 Share

July 20, 2020

Great app! Great customer service! Love how easy it us to use ! Love the fact that customers can post pictures

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our reviews app! We love the photos feature, and are glad you've been utilizing it. :-) You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

5 / 5 Share

July 18, 2020

Had trouble installing the review section onto my website (simplicitybeaute) & Heena was such a great help. Very quick response and installation! The app interfacing is nice & I really like that this app is free and customers are able to add photos with their reviews.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from Heena! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your continued success!

5 / 5 Share

July 17, 2020

excellent service and great work! They even translate the app for me. Would definitely recommend to everybody.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much :)

5 / 5 Share

July 17, 2020

Fantastic service, very quick and helped with all my issues. Recommend to all users that are looking for reviews with photos.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thank you for the recommendation! :)

5 / 5 Share

July 15, 2020

Excellent service and excellent application. Very good, I like it a lot and it solves what I need. I recommend it.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Aug. 4, 2023

I already have the Review App on my product line (chocolates) and wanted to have it on my homepage aswell and asked support if they could do this and within a few hours it has been done perfect just what I wanted. Thank you Support great turn around. SECOND REVIEW I updated my theme (Loft) and for the life of me I could not work out where my reviews had gone, I finally gave and ask support for help and Mirza came to my rescue and fixed my issues gave me some notes and a video and he also enabled all my other Hulk Apps for me I can’t thank him enough. Hulk’s Support Team are the best. Thank you

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hey there, thanks so much for leaving us an amazing review; we're so happy to hear that you're loving our Reviews app as well as our highly responsive support team. Thank you once again! We look forward to seeing your continued success.