Hulk Product Reviews
Hulk Product Reviews App
Rating
4.7
feedback
802
chart
#360
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2020
I love this app, it's allow to put photos review for free and most importantly their great support team! Thank you very much!
The app looks great on your store! Thanks so much for the review. If you wish to, you can also visit our website to see the range of services we have to offer our merchants! We wish you all the very best with your business! Looking forward to seeing your continued success.
July 10, 2020
Great app, even greater support team ! Customisations are done quickly and at no hidden fees! I Definitely recommend.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
July 8, 2020
The app's awesome for being free you can go into the settings and change them around pretty much all the aspects of it. the thing that I hate the most though is that you can't install it yourself so you can't learn how to operate on your own in a way. I just don't like the idea of dependency on HulkApps. Other than that it's amazing.
Thanks so much for the kind words! We really appreciate the review and understand your concern about dependency on HulkApps expert developers. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. However, once your scripts are added correctly on the live theme, there will be no need to keep the communication going. Nevertheless, our app specialists are always standing by to help so please don't hesitate, should you have any concern with the Reviews app. Have a beautiful day!
July 4, 2020
I needed some help and it was within an hour I was helped and within 2 hours I had a solution. The support agent who helped submit my ticket was amazing. I didnt realize i had already downloaded another app by HULK apps, I now have 3! Thank you for making this FREE to small business' and thank you for helping someone with so little knowledge, gain some insight.
Thank you so much for taking the time to leave us this amazing review. Please reach out if you need any other assistance!
July 4, 2020
I needed an app just like this! I searched high and low I even asked shopify support and no one could help me. I am so happy I found this application as it was able to execute all that my business required. I had a bit of trouble configuring this set up through import and export of existing reviews however the support team was amazing to put up with my 21 questions. Thank you very much Hulk apps. I look forward to new applications released by you
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We really appreciate it! Have a beautiful day!
July 2, 2020
Faced several UI issue on mobile interface, and Khushbu and her team was very responsive in replying and getting the problem fixed. Loving this app very much! Thanks team!!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Reviews installed and stylized properly so that it wasn't interfering with your current theme. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
July 1, 2020
Sanjay has been very prompt in response and also Deepa. The tech support team is very helpful. Wanted help with review alignment issues, they are able to help me to solve it in a very short time. Would recommend you trying this out!
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from our great specialists, Sanjay and Deepa! Please let us know if we can help with anything else!
June 24, 2020
Really helpful customer support which for me, makes the world of difference. As I am not technical, I was genuinely struggling and these guys not only helped me out, they went the extra mile - Thank you guys
We’re normally known for our exceptional attention to detail, and are glad that our customer service team was able to work it out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Nov. 11, 2021
UPDATE - Hulk Apps continues to provide excellent AND quick customer service for me - I use their product reviews app. ----- outstanding app and even more outstanding customer service, all for free! Thank you Hulk Apps support team!
Thank you for your kind words! We're absolutely thrilled to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 21, 2020
Great customer service - super fast response and they got me all set up quickly. Looks good on my site.
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
June 20, 2020
Good app. Easy to install and use. Staff is very helpful with any issues. Would love to see a feature that shows average rating up near the product name that links down to the reviews. Thanks for great app.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Nov. 8, 2020
I like the fact that is app is free however the installation step up is quite difficult if you have no experience with coding & contacting support is another issue on its own. You have to wait days to get help & more days for them to actually "help" you fix the issue. I'd go for a paid app that's reliable & convenient any day.
Our dear merchant, We just wanted to inform you that we have made some nice changes to our app installation process, as well as to the way you can contact our Customer Experience Team. Should you need our assistance in any form, please do reach out to [email protected], or to me directly at [email protected]. I would be more than happy to assist you!
Aug. 3, 2020
Once again Super efficient service ! I'm very positively surprised. I completely recommend Free Product Review and their customer service
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
June 18, 2020
Excellent app and for free! the HULK guys are great! I'm also been using their tiered pricing app and they both work great! Thank you so much guys, keep up the good work!
Thanks so much for your kind words, and for using multiple apps from us! Always remember that we are standing by to help. :) We look forward to seeing your continued success. Have a beautiful day!
Feb. 25, 2022
I use this app to show my customers work, it's great. The customer service from Hulk apps is excellent. Thank you!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) We look forward to seeing your continued success. Have a beautiful day!
June 17, 2020
We used them to tweak some of their app and they were absolutely brilliant, very quick and easy, would definitely recommend!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.
June 16, 2020
This app takes some steps to use, especially the code. I don't know how to use it!!!! The support team was quick to respond and fix the problem. I love the comments with pictures, thank you very much!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
June 15, 2020
The app is very good and works as I expected! The support I received from the team, providing me help to install it, was also excellent. I'd thoroughly recommend this.!
Thanks so much for the kind words! We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 12, 2020
I downloaded the app and applied it to my store. It worked exactly as I expected. I had two queries about the app, and on both occasions, I had a very quick reply and resolution of the problem (the problems were caused by me not the app). Communication was excellent and I would highly recommend this app and HulkApps for their professional service. Regards, Félim.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews app and really appreciating what you said about our customer support! They indeed work really hard! Thank you once again, Cheers! :)
June 11, 2020
I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.
Hi, We are very sorry you had such a bad experience with our Customer Experience team at the time. Our team, as well as our apps, has improved drastically in the past year. In case you would be willing to give our team another chance, we would be more than happy to meet your expectations! Have a great day ahead! :)