All reviews

Rating Breakdown

  • 5
    81% (648 ratings)
  • 4
    11% (90 ratings)
  • 3
    3% (21 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (32 ratings)
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5 / 5 Share

June 10, 2020

This app does exactly what it says, reviews with photos, for free. The best thing is that the customer service is excellent and they will were able to customize the app for my store as I requested.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 9, 2020

I think as with most users, we are not savvy when it comes to coding and there is an irrational fear of messing up something. Therefore, really appreciate the assistance hulk code team has rendered to get the app installed, working & fitting well. Thumbs up!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

June 4, 2020

This app does exactly what I was looking for and is very easy to implement. The customer service was excellent and they were able to customize the app for my stores theme the same day I asked for help.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 3, 2020

I had a couple of issues with this app at first. I'm not code-savvy so figured I need help. Their support team provided the help I need with every issue and they have responded so quickly with no miscommunications whatsoever. Good job team!

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 3, 2020

I really love this App, great support Team. I was not able to import my old reviews into the Hulk App. I email them , and they just did everything for me. Beautiful job , I really recommend this App. Thanks again :)

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, Best of luck with your business!

1 / 5 Share

May 27, 2020

I just installed the app and it generated bugs in the add to cart button (stuck in loading and no notification shown). I uninstalled and it worked again. Sorry guys, you have the only app allowing to add photo reviews for free and I really expected to be able to use it.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

May 26, 2020

I really like how the staffs support me so quickly with a perfect result. Please keep working and motivated. :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this sweet message! We look forward to seeing your continued success!

5 / 5 Share

May 26, 2020

So far it is great. The instructions are clear on how to install it and how to copy the code to the theme. I wanted to customize a few things and they helped me do it.

Using app

4 months

Total reviews

10

Average rating

4.2

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

May 25, 2020

I used this app for sleek review integration in to my modify themed and it worked great! Only downside was that if I wanted to insert the reviews into the product cards and titles the text and stars wouldn't display correctly – but after messaging the support I had it all sorted out pronto! I highly appreciate the creators and their staff

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 22, 2020

Wonderful customer service and support. Highly recommended and will definitely use for my future stores. Keep up the good work.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps!We're glad you enjoyed using our app. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

May 21, 2020

Great app overall. I've experienced a few alignment issues but support team quickly responded and solved the issues. Now I have a free, photo supported review app on my store.

Store

Uart AI

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Have a beautiful day!

5 / 5 Share

May 19, 2020

I have used this app to style the reviews much more attractively than was available in the Shopify Product Reviews App. It was easy to import my reviews and then pay a $20 small fee for some additional customisation which was done swiftly and to my requirements. I found Hulk team very responsive and am very happy.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in trust while using Product Reviews app!

1 / 5 Share

May 19, 2020

I have been trying for days to get help from support and there have been 3 people who have contacted me, no one is helping me!! I don't know how to install the app, no one is telling me how, and none of my clients can find where to leave a review of products!! This app is not worth the aggravation even though it's free! I suggest you find another one!!

Using app

1 day

Total reviews

2

Average rating

2.5

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4 / 5 Share

May 25, 2020

After having major trouble with this apps code snippets, I finally got some help from customer service & it rocked! I granted access to my store & they went in & did the coding for me so I was still able to use the app to its full potential. The guy I worked with actually did it in a duplicate store so just incase I didn't like it he wasn't working with the store I already have published. Im satisfied with customer service, time it took, pretty fast & the ending results. This review is long, but I know some will appreciate it. I love detailed reviews.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey :) Thank you so much for taking the time to leave us this review! We look forward to seeing your continued success! Best,

5 / 5 Share

May 14, 2020

Really nice app! support team has been super! they help me and in less then one day they have translated the all parts of the app and place the reviews section where I wish, really easy to use app together to absolutely great assistance!

Store

NsSport

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 8, 2020

Really good service and client attention! Got it installed in by their customer support in less than one day! Thank you

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. Our experts will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2 / 5 Share

May 6, 2020

Good designed app and kind support but the app took to long to load. Sometimes the reviews appear, sometimes not so I can't recommend this app.

Store

NALUGO

Using app

8 days

Total reviews

2

Average rating

3.5

Developer Reply

Hi there! Thank you for taking the time to write us your feedback, it is highly appreciated. If you are still experiencing the issue, please feel pre to contact our exceptional Experience team.

1 / 5 Share

May 6, 2020

pue la m* rien ne marche cette appli est nul nul nul et à cause j' ai du tout recoomencer avec le write review qui ne veut pas s'enlever

Using app

1 minute

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

1 / 5 Share

May 6, 2020

it's a bad app, it's not working (it not appear on product page even if I install it automatically and manually), and you can't import reviews from Aliexpress or any other website, also you can't edit reviews.

Using app

23 minutes

Total reviews

3

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

1 / 5 Share

May 6, 2020

IMPOSSIBLE TO REMOVE. Absolutely absurd, Once you remove the code and the app, it still appears on your products. Awful.

Using app

28 minutes

Total reviews

6

Average rating

1.7

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.