All reviews

Rating Breakdown

  • 5
    81% (648 ratings)
  • 4
    11% (90 ratings)
  • 3
    3% (21 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2020

Very good support, they put lots of effort in the work. If you need a nice app with an perfect support, I highly recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you got an awesome experience from some of our great specialists! Thanks so much, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

April 1, 2020

Fantastic support and service and very good app, they customize my theme as my needs in very few time. Many thanks I absolute suggest to all this app and team developer

Store

Y-World

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

March 31, 2020

This guys are phenomenal! I asked them support for customize the app on my site three times and they always got my back cover in few hours. Thank you really much. The app is good, but the support was just amazing.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 23, 2021

Very easy to install and use. I love that I can send my clients who purchase offline to a direct product page for them to review. Support is also very helpful and responsive. Would definitely recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

March 27, 2020

Hi, I asked them to install the app on our website. It was really nice support. I like everything on this app. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for appreciating our efforts :)

5 / 5 Share

March 27, 2020

App is very good for free charge, support ist truly amazing! for the beginning i really suggest this app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else! Stay in touch!

5 / 5 Share

March 31, 2020

The support team is fantastic, i requested for assistance to show my reviews in my product page, collection page etc etc and they assisted me every step of the way! Highly recommended.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. thank you for reaching out! We always offer free installations when it comes to Product Reviews, and would love to get the reviews live on your product page for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. Our expert has reached out to you and we hope to hear from you soon!

5 / 5 Share

March 24, 2020

This app is easy to use, performs well and customer service is very responsive to my needs. They respond quickly, no matter what I have asked of them they have been more than willing and able to provide. Thanks guys!

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 20, 2020

Great app, easy to install. We asked support for help in setting it up in our theme as we had some issues with that, they solved it quite fast. We're glad to choose this option for our site. A recommendation for the developers would be an option to translate texts.

Using app

23 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

March 18, 2020

Great support, they changed something in my store quickly! There are apps that show feedback nicer, but this one is free and has pictures

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words about our support. :-) Your input helps us get better. We don't have a public roadmap to share, but we are definitely looking into improving our feedback widget in the near future. Let me know if our experts can help with anything else.

5 / 5 Share

Feb. 8, 2021

I wrote to the support of this app to be able to add a specific button in the product page, and it took less than one hour to make the change in my theme (backup theme), and ready to publish it! I give you a 10/10. Thank you very much for your help! Everything works perfectly. Begoña

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 12, 2020

Free Product and Review with Photo is absolutly what we need for our kind of business. It's simple yet powerful, personalizable and easy to install. Moreover, if you need assistance, the support team is fast, effective and very courteous. Thank you HulkApps for this wonderful app!

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there! This review made our day! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 12, 2020

I recently installed this app and i can say customer service is amazing, they reply fast and to the point, communication is great and they will explain the matter in details. and i hope they can develop their app better and add other features in the future with users help. Thanks

Store

AGARTA

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 12, 2020

Great free review app. Did everything I wanted, and support was wonderful. I mean, it's a FREE app and their support literally coded for me. AWESOME, please keep it free! Us small businesses really need it.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists able to help you out with getting Product Reviews App installed and stylized properly. We do provide free installation support for all our apps. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Reviews, or any of our other apps! Best of luck with your business!

5 / 5 Share

March 5, 2020

Customer service is very good. The support team solved the installation issue less than 24 hours. The app is good so far. I would suggest make the installation fully automatic or make the installation instruction more detailed, so that you guys don't need to solve the issue one by one.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your feedback. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our awesome support. :-) We will incorporate more details for manual installation so t's more convenient for users. Thank you so much for your inputs!

5 / 5 Share

March 5, 2020

- I received great customer service - The product is simple but effective Would definitely recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving us a sweet review, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Feb. 28, 2020

I have to say that I'm pretty positively surprised of the support that I received for a completely free app! Actually the support was as if I am a paid customer - really! I had maybe a list of 3-4 questions and all got resolved in a timely manner. I even requested a custom coding and it was done within a day with the desired results! WOW - plus there's going to be an update of this app, that will be mind blowing - like surely it will become the best shopify app for Product reviews! That's my story - 5 stars for Hulk's apps and hopefully they keep offering FREE apps in the future as well.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) We are known to offer the best Shopify apps at free or affordable rates. You must subscribe to our emails for all future updates about this app, and what's coming this year! :)

5 / 5 Share

Feb. 26, 2020

I had a fabulous experience with Free products review with Photo. They helped me with installing the liquid code into my Shopify app so I didn't have to do it. Also, they walked me through installing product reviews, worked with me on where to place the product reviews button, the stars for the review. Additionally, they even made a video to show me out to navigate within the app. customized just for me by showing me the "how to" steps within my store. While it took a couple of days to go back and forth over email to describe exactly what I needed, they accommodated my requests in a friendly, courteous and professional manner. All this from a free app!! Well, worth it. I picked this app because many other require you to pay to include photo in the review. Thank you again SO much Free Product review for your incredible customer service.

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Hey there! We cannot thank you enough for taking the time to write us a review. Your feedback is invaluable. We wish you the very best with your business and we're always here to help. 🙂

2 / 5 Share

Feb. 25, 2020

I was unable to test this app properly. There is no option to import reviews from Aliexpress for new product launches and the current app I'm using for reviews doesn't allow for .csv file export which means I can't even get my real reviews over to this app easily either. I ended up giving up which is a shame as these guys make some other really good apps.

Using app

11 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Hi there! Thank you for the review. We are sorry our app didn't meet your expectations. This will be added to our improvement list.

5 / 5 Share

Feb. 19, 2020

Can't beat this app! Easy to install and setup. The support staff are second to none. I tried 3 other apps till I found this one. Spare yourself the time. This one stands out!

Store

Yunefi

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor changes if you had anything in mind. :-)