Hulk Product Reviews
Hulk Product Reviews App
Rating
4.7
feedback
803
chart
#361
All reviews
Rating Breakdown
Review RSS Feed
Feb. 14, 2020
Wow!!! Seamless ... well thought out ...works like charm !!! The Support staff is incredibly responsive and extremely helpful.Their staff and support are second to none. AMAZING SERVICE
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk Apps! We're glad our experts were able to help you out with getting Product Reviews app properly installed in your store! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Reviews app, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Feb. 14, 2020
Good free application and excellent technical support. However lack of flexibility in total autonomy (translations, customization...).
Thank you so much for taking the time to leave us this honest review. We’re so sorry that your experience did not match your expectations. We are flagging these features (translations, customization) in our Product Improvement List. We'll get in touch when we implement these updates! Thank you
Feb. 13, 2020
This app did exactly what we needed it to do and the customer support is fantastic! The help desk helped me solve a user error issue quickly and easily. Thank you!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews with photo app! We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Feb. 10, 2020
App is really easy to use and the support team was very helpful. I am happy with my choice to use this app
Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Product Reviews with photo app! :) Please let us know if we can help with anything else!
Jan. 30, 2020
Best Review App Ever!...and the support is super friendly and top notch, They respond on time everytime and resolve your issue. Thanks alot for the service
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
Jan. 27, 2020
I loveee this app , but my customers being able to leave reviews with picture it make people feel very comfortable.
Thank you! We're glad that you love the photo reviews feature in our app. Let us know if you ever need any help from us.
Jan. 23, 2020
To use the app, you need to copy and paste some code, but the instruction is very clear. Don't worry. Just follow it step by step. I finished the installation in 10 minutes. Moreover, this app is supported by a very helpful and professional team. I submitted a ticket for a change of display style. They replied me in 1 hour and finished the job in one day. They wrote code in a copy of my theme with clear remarks which is easy for me to check, preview and publish. Thank you very much.
Hi there! Thanks for leaving us such a wonderful review. We're so happy that you were able to do most of the work yourself and we're glad that our team was prompt to resolve your issues. Please let us know if we can help with anything else!
Jan. 21, 2020
Product Reviews with Photo has an awesome App, but more then that their customer service is excellent. They are very patient and professional. Thank you !
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
Jan. 14, 2020
Day one very fast response. Thereafter i see some bugs using this app. 1) Mobile Browser Top Menu when click doesn't show the list of menu options. 2) Use Desktop when check out have Hulk Message on it. That's a killing for online store. 3) You have no reply to my 2 ticket but have an update on 13 jan. Today 15 Jan. i tried using your theme. Still fail. Top menu at phone browser is ok now. But No review option at all my product. And lastly the Hulk message is still on the checkout page using Desktop computer. Disappointed.
Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. I hope our paths will cross again in the future since we are at your disposal for any queries you may have.
Feb. 18, 2020
great team. great products. They respond really fast whenever I have a problem. I don't really have much else to say, i'm just trying to fill the 100 character minimum.c
Thank you so much for taking the time to leave us this amazing review. We're glad you enjoyed our app and support!
Jan. 13, 2020
Very useful app with photo reviews feature. And I really appreciate the prompt support as well. Look no further if you want a Shopify reviews app with photo.
The app looks great on your store! Thanks so much for the review, and we're glad that our team was able to resolve your issue promptly. So thanks for your kind words and we look forward to seeing you again.
Dec. 31, 2019
Very good attention from Heena, thanks! She solved very well our problem. We are very happy with the app
Hey there, thanks so much for the review; we're so happy to hear you're satisfied with our Reviews app! We're glad Heena was able to help you out with getting our app installed and stylized properly. Best of luck with your business! We look forward to seeing your continued success.
Dec. 12, 2019
Great free app with a responsive support team. They helped troubleshoot my review file and add it to my product page.
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves on offering fast, reliable customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Let us know if you ever need any help in the future, We're always here for you!
Dec. 9, 2019
After I recieved a review, all of a sudden my product gets deleted. I will be reaching out to Shopify.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Dec. 4, 2019
This app is really easy to use, it is very fast and has many functions. There are three display modes, and the operation is very simple. Although I encountered some problems during the initial use, the customer service team helped me solve the problem within 3 hours. I am very satisfied and highly recommended!
Hi there. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Nov. 19, 2019
This review app is superb. Also, love the feature that we get to approve the reviews before they go live on our site. We recently had a competitor posting negative reviews on all of our products so this was a life saver!
Thank you for your awesome review of our app! It warms our hearts to know that our product was a lifesaver for you. We really appreciate you taking the time to share your experiences and we’re glad that you like the features that allow you to approve reviews before they go live on your site. It’s reassuring to know that you feel secure with us, and that is something that we take very seriously. Thank you again!
Nov. 19, 2019
In love with this app! At first it was a little bit difficult to install but I wrote to the support team and they helped me in everything! They are super kind, help you with all your doubts and answer so fast. So happy :) thanks!
Thank you so much for your kind review and sharing your experience! We pride ourselves on providing top-notch customer service, and we're so glad our team was able to help you get the App up and running. We strive to provide a great user experience and it's wonderful to hear you are in love with the app. Thanks again, and please reach out if you ever need our help in the future.
Nov. 19, 2019
We have over 10 HulkApps installed in our store, but this one is definitely one of my favorites! Makes it so easy to manage reviews!
Thank you so much for the positive review! We are so glad to hear that you are enjoying our app and that it makes managing reviews so easy! We would love to hear any additional ideas or feedback you might have. Thank you for being a loyal customer!
Nov. 19, 2019
Great app! Our team is able to approve reviews before they go live on our site. This also creates an opportunity for our team to reach out to negative reviews privately 1-on-1 instead of openly which can sometimes attract the attention of trolls.
Thank you so much for the positive review! We're really glad to hear that our app is helping your team approve reviews before they go live and that it allows your team to privately reach out to negative reviews 1-on-1 which we feel is a positive approach to engaging with your customers. Thank you again for your support!
Nov. 19, 2019
We were using Yotpo for this service, paying them a fortune, what were we thinking?!!?!? This app is super easy to use, I prefer it over Yotpo.
Thank you for this kind review! We are so pleased to hear that our app is user-friendly, and we hope it continues to make your experience seamless. We appreciate your feedback and are constantly striving to make our app even better and more accessible. Thank you again!