All reviews

Rating Breakdown

  • 5
    60% (1,109 ratings)
  • 4
    11% (210 ratings)
  • 3
    8% (152 ratings)
  • 2
    5% (89 ratings)
  • 1
    15% (283 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Sept. 3, 2023

It’s was ok. However I did find a different review app that I am using. But for some reason when I uninstalled your review app a portion of your review is still on my site. I need help with getting it completely removed.

Using app

--

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 27, 2023

Leuk als je wilt beginnen. Helaas werkt het niet lekker met 2.0 thema's. Vertaling wordt niet weergegeven zoals ik het in de settings in voer. FIX THIS CODE! Het zou niet zo moeilijk moeten zijn om dit werkend te maken. We betalen een hoop maandelijkse kosten en dan mag je verwachten dat zeker de app's van Shopify zelf goed werken.

Using app

21 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 25, 2023

non funziona il csv continua a dire che e errato vediamo se mi fa scrivere una recensione manualmente

Using app

About 4 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 23, 2023

This application has been used twice, and it is unable to import comments properly. Clicking "import reviews" does not yield any response, while clicking "Export" opens the settings page.

Store

AdornHQ

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your review! We would be happy to assist you in troubleshooting your reviews not importing when selecting that option. If you require assistance, please contact our support team and we can go from there. https://shopify.link/VRd6 - Dirk, Shopify Support

3 / 5 Share

Aug. 8, 2023

Quiero aprender a usar esta aplicación Quiero aprender a usar esta aplicación Quiero aprender a usar esta aplicación Quiero aprender a usar esta aplicación

Using app

6 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

July 27, 2023

Why is there 2 other apps that integrate with the shop app reviews however shopify's own review app does not?

Using app

About 1 month

Total reviews

16

Average rating

3.8

Developer Reply

Hi, thanks for taking the time to leave your review here with us. At this stage, only reviews left on a specific third-party app will automatically appear on Shop: https://shopify.link/qL4K. I understand the need to add a similar integration for our Product Reviews app however, so I'll pass on your feedback to our internal development team for consideration. -Kimi, Shopify Support

3 / 5 Share

July 20, 2023

please hagan la traduccion al español, en ocasiones no se entiende por el idioma. todas las apps deberian tener varios idiomas

Store

BUTIKA

Using app

9 days

Total reviews

1

Average rating

3.0

3 / 5 Share

July 8, 2023

Se bloquea la pagina al querer usarla, vi algunos videos sobre esta pero parece que con las actualizaciones no funciona de manera correcta

Store

ebece

Using app

4 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

May 30, 2023

dommage l'application marche mal et est super complexe à utiliser j'attend des modifications dans le futur

Using app

5 days

Total reviews

5

Average rating

4.0

3 / 5 Share

May 21, 2023

It's not compatible with all Shopify themes. It worked great for my first theme which I got from a third party website but my new theme is through Shopify and the reviews don't show up at all

Using app

Over 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Product Reviews app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into why those reviews aren't being displayed: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 / 5 Share

May 15, 2023

Het is mij niet helemaal duidelijk hoe ik via deze app mijn klanten kan vragen om een review? Kan ik ze vanuit deze app een mail sturen om een review te schrijven? Hoor het graag.

Using app

About 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

April 30, 2023

Daha çok geliştirmeye ihtiyacı var. Çok fazla bir işe yaradığı söylenemez. Ücretli uygulama almaya yönelendiriliyorsunuz.

Using app

About 2 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

April 13, 2023

Most Imortant Features Are Missing. 1. Does not allow customers to add photos or videos. 2. Request Review Button For Delivered Orders. 3. No Option to send post-purchase emails to improve the ovarall product rating. No one visit the product page again to Write the product rating. Please team add 2 & 3 points as soon as possible.

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for writing your review and for letting us know how you feel the Product Reviews app could be improved. I will be sure to pass your feedback onto our development team. In the meantime, you can always check out other reviews apps on the Shopify App Store: https://bit.ly/3w4Wlog. -Victor, Shopify Support

3 / 5 Share

March 26, 2023

Ive tried uploading a csv with reviews and it says that it is invalid. otherwise the app looks easy to use. but that one feature of bulk review import via csv is making it un-usable for me. is there technical support i can refer to?

Using app

13 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your review. We absolutely offer technical support to help troubleshoot the error message you are seeing. Please follow this link: https://bit.ly/2AWw5VA and follow the prompts to sign in, choose Apps > Product Reviews and select your preferred support option for additional help. Our support team is available 24/7 to assist. - Shay, Shopify Support

3 / 5 Share

March 20, 2023

It's a good app but need to be integrated with Shopify Mail and Shopify marketing/automation to be able to requests reviews based on client purchase. This shouldn't be hard to do. We would even pay for this feature. It's good to have more apps integrated under the Shopify Brand and working seamless.

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Rayar. I appreciate you reaching out and sharing your experience and request with us. I can definitely understand the importance of integrating these tools within the app to better serve customers. I'll be sure to connect with our development team to share your feedback for possible consideration in the future. - Victoria, Shopify Support.

3 / 5 Share

Feb. 16, 2023

Que estuviera en español y no fuera tan difícil de usar tuve que investigar por mi cuenta para poder usarla

Using app

1 day

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 8, 2023

Great app. But would be better if it was possible to send customers emails automatons to review products via this app.

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, there. I can definitely appreciate the benefit of being able to send automatic review requests to customers. I have shared your feedback with our developers for future consideration. Thank you! -Olivia, Shopify Support

3 / 5 Share

Feb. 7, 2023

Its nice, but there its limited to 1500 characters. It would be great to have the option to set the limit by myself.

Store

EBTC

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi, there! Thanks for writing to us and sharing your comments. That is excellent feedback that I have passed along to our product development team. -Olivia, Shopify Support

3 / 5 Share

Jan. 29, 2023

Sometimes the reviews are appearing and on other products they don't even though the star review registers the new review. I think it might be a bit bugged

Using app

About 1 hour

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your review with us. This is not expected behavior and something we certainly want to explore and troubleshoot further with you. Please connect with us directly using this link at your earliest convenience: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

3 / 5 Share

Jan. 3, 2023

Haven’t got a chance to post anything . Still learning how to work it. I hope my customers will have a better experience

Using app

About 2 months

Total reviews

1

Average rating

3.0