Product Reviews
Allow customers to leave product reviews on your store
Rating
3.6
feedback
1,842
chart
#8,678
All reviews
Rating Breakdown
Review RSS Feed
April 29, 2021
Actually exactly what I need. I just couldn't figure out how the published reviews can be shown on the frontpage.
Hi, there. Thank you for reaching out. You can show the published reviews on the homepage by using the Featured product section. Alternatively, you can also put your reviews on the collection pages. If you're interested, our guide can help walk you through both of these methods - you can find that here: https://bit.ly/3ecl3g2. -Elias, Shopify Support
April 27, 2021
Great app! All I need now is a fully translation into another language (german in my case). You can easily change it but the date for instance stays in english and also in the american format MM/DD/YYY
April 17, 2021
I love the app but I am still trying to preview fewer reviews per page. On my product pages, 5 reviews are shown and I would like to show only 2 or 3. Is it even possible to modify this? and How? Thanks!
Hi, there! Thanks for leaving your review and i'm glad to hear you've had a generally positive experience with the app. You can indeed limit the number of reviews from within the app settings. From your Shopify admin, open the Product Reviews app. Then click 'Settings' and scroll down. You'll see the option to edit 'Reviews per page' in the 'Review listing layout' section. Hope this helps! -Oliver, Shopify Support
April 4, 2021
I was reluctant to install this app because of so many negative reviews, but I had no problems at all. I didn´t even have to add the snippet. I took one star off because my store is in German, and the app cannot be translated by the translation app.
Thank you for your review. I'm glad to hear you've had a generally positive experience with the application. In the 'Settings' tab within your Product Reviews app you can actually translate any text that appears to your native language. -Oliver, Shopify Support
March 11, 2021
A very useful app for providing some simple social proof for your products. It would be very if the reviews were translated by translation apps that are installed on your site as this doesn't appear to be possible.
I'm delighted to see that you've found the app useful and thank you for providing us with that feedback here. I can see why being able to translate the reviews automatically when using translation apps would be helpful, so I'll be sure to pass on your comments to our development team. -Victor, Shopify Support
March 10, 2021
Hi, I need to add a dedicated reviews page in my store where people can see the reviews also keep the 5 Star reviews left underneath each title of the products with the ability to click on it to reach the review page and the current reviews for that product. Finally, it goes without saying please allow customers to import their pictures of their products. Thank you for all you do If you like to contact me, please do so at [email protected]
Thanks you for the feedback on this; I can definitely see how this would be a benefit for your business. I've passed this on to our development team for you. All the best! - Oliver, Shopify Support
Feb. 22, 2021
Took me a second to get it installed correctly (had to input the snippet code into 3 different areas on my theme code to get it to work correctly), but once I got that it is working just as intended! Though, I do wish there was an easy way to increase the size of the font. May be an issue on my end, but the text in the actual review area is much smaller than any of the other text on my product page. Might just have to do some digging in my code to get this sorted out though. Overall, I'm very happy with this app! It's doing what I wanted it to do, and it's FREE!
Hi, there! Thank you for your review. Changing the font will likely just require a small coding change. If you're using a free Shopify theme, please contact our support team and we can see if that's something we can assist with: https://bit.ly/2AWw5VA. If you're using a third party theme, please contact your theme developer for assistance. Cheers. - Brie, Shopify Support
Feb. 22, 2021
How do I show an overall rating? I tried it out but it doesn't show the dashboard, it's just the individual ratings
Thank you for leaving your review and reaching out. The dashboard will show each rating individually, but you should also be able to see the average star rating for a product on the storefront if you visit the product page. If you're still having issues seeing this, please reach out and contact our support team who can take a closer look at this for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Feb. 21, 2021
Good app for free! But is it possible to invite clients by email to write a review about the product?
Hi, there! That's a great question - this isn't built into the app at this time, however there are a number of ways you can do this. You can do this manually using Shopify email: https://bit.ly/3aJoJ6i, automatically using an email marketing app: https://bit.ly/3cM6bof, or by using a different reviews app, such as Stamped.io: https://bit.ly/2WqKYXR. Hope that helps! - Brie, Shopify Support
April 16, 2021
2 months ago, I got a solution for appearing kind of [reviews (0)] even There are some reviews. Thankfully, it worked out. However, we changed Store Theme recently, kind of that issue is happening again. So Please let us how to fix it. Thank you for your kind customer service. Best regards, Tsuruto. - - - - - - - - - - (the review at previous theme) Thank you for giving a guide to fix that. I don't know how to fix. There are some reviews on my store, but the review count is still [reviews (0)]... So please let me know how to solve this problem.
Hey, there! Thanks for reaching out about this. We have found this issue to usually be related to a specific theme. You can find information about this in the Maestrooo help docs here: https://bit.ly/2XDZr3n. If that's not helpful, feel free to contact our support team and we can take a look: https://bit.ly/2AWw5VA. Cheers! - Brie, Shopify Support
Feb. 1, 2021
Works good but when i change the colour on the start it won't change it on my store...Why? I did as you mentioned in the description but still no results.
Thank you so much for your kind review, and I'm happy to hear that the app is working well for you so far! We greatly appreciate your feedback. In regards to the issue you're experiencing, we'll need a bit more information. I'll be following up with you via email shortly so we can take a closer look into this together. All the best! -Oliver
Feb. 1, 2021
Would be great if it could integrate with Discounts functionality to auto-generate and send unique discount codes for leaving reviews.
Thank you for writing your review and for providing this piece of feedback; I can certainly see why a feature like this would be useful, and I'll be sure to submit this to our app development team for them to consider. -Victor, Shopify Support
March 24, 2021
This app is great, but there are some problems I can't solve myself. There are two comments under this product, but the number in brackets is 0. How can I solve this bug? now i just want to konw how to delete the remaining code after I delete it
Hey, there! We've looked into this issue and found it to be related to a specific theme. You can find information about this in the Maestrooo help docs here: https://bit.ly/2XDZr3n. Cheers. - Brie, Shopify Support
Jan. 24, 2021
After installation, the application worked fine, it's a pity that there is no way to post photos with review. After a while, the application stopped working in Safari. After contacting Shopify, and fix some bugs I managed the application, but only through Google Chrome. Luckily I have both on my computer. Not sure if this is my bug or application. Right now I can't work with app in Safari browser.
Thank you for your review. Our developers are aware of an ongoing issue that results in the Product Reviews app not loading in the Safari browser. We hope to have this resolved as soon as possible, however you can continue using any other browsers in the meantime. Apologies for any inconvenience. - Brie, Shopify Support
Jan. 19, 2021
Hello I hope you are doing well. I have 4 times the same product just in a different colour. Can I add up the reviews? As currently if a customer writes feedback you can only see it for one product but not for the other three. Best
Thank you for reaching out and for providing your review! The reviews will only apply to a single product, although you could copy the review and manually add it to the products in different colours. In general though, I would recommend against having multiple products like this if the only difference between them is the colour. You can merge them into one product and list each colour as a variant, meaning for the reviews for each colour are all in the same place. You can read more on adding variants to products here: https://bit.ly/3sNrXhh. -Victor
Dec. 18, 2020
It's very user friendly. However, the user is unable to upload the product photo. Is there anyway that photo can be inserted? I'm sure this will increase the conversion rate.
Hey, there! Thanks for taking the time to leave a review; I'm glad to hear that you find the app to be user friendly. Uploading images to reviews isn't built into the app, however you can add them by installing Stamped.io: https://bit.ly/2WqKYXR. This can be used with the Shopify Product Reviews app as an add-on for extra features, or it can be used on it's own - whatever you prefer. Hope that helps! - Brie, Shopify Support
Dec. 6, 2020
This app is super handy and, for the most part, easy to use. It's not the easiest to use on mobile though, there's no way of going 'back' from a review to the main page without exiting the app. It would also be useful if you could search through the reviews by email address or customer name.
Nov. 17, 2020
Knowing very little about coding this was pretty easy to install, I followed the directions and installed within 10 mins. Looking forward to see how it works out for our brand.
Oct. 17, 2020
The product came with a wooden toothbrush. It is very soft and comfortable when touching my gum. Not to lie, the power is so black on my teeth and mouth. I was a bit worried about my teeth and mouth might be dyed. however, my teeth showed immediate effect after rinsing. The black colour was so easily rinsed off. I've been using it for 3 days by now. my teeth looks noticeably white.
Sept. 28, 2020
Overall the app is easy to add to your store, works well, and looks great, but as other reviewers have said, it would be soooo great if we could just have it auto-send review requests to customers! There are add-on apps, but this app really just needs this one feature to be useful. Instead of app on top of app. Adding photo capability would really bump it up (being a fee app), but at the very least have it send out review requests.